Barnes and Noble has apparently taken to paying people to write complimentary comments about its products. At least, that’s the only explanation I have for these search results. Let me explain:
While looking at CNET’s review of the Nook Color I noticed a reader’s comment on a comment, in which MrStep accused eco733 of participating in stealth marketing for Barnes and Noble:
The comment does look like a pretty blatant plug for the Nook, so I wanted to check it out. I found over 70 variations of this comment spread over blogs, news sites, tech review sites, and anywhere on the internet where someone talked about the Nook and comments were allowed.
Nice catch, MrStep! Tomj1969 also picked up on the scam when almost the same review appeared on the Apple iPad page on CNET:
Nook Color is better for reading than iPad and better for everything else than Kindle. Nook Color is better for $249. Nook Color screen is supposed to be better (less reflective) for reading than iPad thanks to new LG screen with anti-reflection coating. It allows to watch videos, listen to the music, view Office documents and PDF’s. The Nook Color will not run apps straight out of the Android Market, but that does not mean it cannot run them. In fact, they have done a lot of tests on apps from standard Android smartphones and they pretty much run on Nook Color, which has Android 2.1 under the hood. (The Nook native interface and apps are just standard Android application layers.) Barnes & Noble special Nook SDK runs on top of the standard Android one and gives developers access to exclusive extensions and APIs for the Nook and its interface. So porting Android apps is not difficult. B&N says it is more like optimising them for Nook than porting them. If you prefer e-Ink screen, the original Nook is still available from BN.
What I did was track the badly-written phrase “It allows to watch videos, listen to the music, view Office documents and PDF’s,” because I figure this atypical phrasing would almost certainly only appear in reviews by the same stealth marketer.
I was right. Mehereone has pretty much the same thing to say on venturebeat.com:
The Nook Color will not run apps straight out of the Android Market, but that does not mean it cannot run them. In fact, they have done a lot of tests on apps from standard Android smartphones and they pretty much run on Nook Color, which has Android 2.1 under the hood. (The Nook native interface and apps are just standard Android application layers.) Barnes & Noble special Nook SDK runs on top of the standard Android one and gives developers access to exclusive extensions and APIs for the Nook and its interface. So porting Android apps is not difficult. B&N says it is more like optimising them for Nook than porting them. Nook Color screen is supposed to be better (less reflective) for reading than iPad thanks to new LG screen with anti-reflection coating. It allows to watch videos, listen to the music, view Office documents and PDF’s. If you prefer e-Ink screen, the original Nook is still available from BN.
As you can see, there’s SLIGHT alteration, but by finding that badly-written phrase you can track this reviewer across dozens of review sites. The same thing was posted by “John Doe, New York, NJ” at tech.fortune.cnn.com, on wired.com mehereone appeared again, coolio dropped by crunchgear.com, hereone commented at InformationWeek, and our reviewer appeared anonymously even on Reuters.
All in all, I found more than 70 comments on different sites with the distinctive phrase I searched. Not cool, Barnes and Noble.
Jess Kloss has 8 post(s) on Sneak Adtack
7 comments
John Doe says:
Nov 18, 2010
And why are those comments “fake”? Is there anything incorrect in what’s been posted? Wouldn’t you think that Barnes & Noble – if it was indeed the company sponsored or approved push ad – be able to construct the phrase to be that “badly-written”?
Jess Kloss says:
Nov 18, 2010
John Doe: are you claiming credit?
While it’s theoretically possible that this could be a REALLY enthusiastic fan posting the same thing on over 70 different sites under different names, companies have been known to pay people to post positive things about their products.
And the reason why I personally find this objectionable is that I tend to trust that comments reflect true opinions, not what the companies pay people to say.
Thanks for your comment!
Tweets that mention Fake Comments to Promote Nook Color -- Topsy.com says:
Nov 18, 2010
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willem says:
Nov 19, 2010
Amazon has been accused of the same, see http://mhpbooks.com/mobylives/?p=18756
Colour me sceptical, I doubt these are officially sanctioned by either company. It is astonishing how people can get worked over tech gadgets that will be obsolete in 2 years tops…
In this case you probably have a fan, perhaps a dsl at B&N, that is simply too lazy to write up positive reviews when copy and paste will do.
Anon says:
Nov 19, 2010
And how is this any different from seeing 18000 advertisements for the Kindle on every page you visit these days? It’s not, so quit trying to find things to string up B&N with, fanboys…
sneaka4 says:
Nov 19, 2010
Actually, it is different. The Kindle ads are ads; the B&N comments aren’t comments – they’re ads in sheep’s clothing.
Big difference, fan . . . anon.
kelvin green says:
Dec 31, 2010
I don’t like the nook color.why you may ask.?because on the commercial they said books come to life,but I bought a childrens book for $7.99 it was the exact same book they said you can play with the ferris wheel but you can’t.the barnes and noble company said you can play on excel but you can’t I tried to download a document from my pc to my nook color it said download sucessful but when I opened it on my nook color it said document failed.the nook color also has a bad touch screen on the first day I got it I pressed one letter and it typed four, at first I really wanted the nook color then I said no because of the price but then I got it anyway but now that I have it I don’t really think it was worth the price I paid for it