Caveat emptor, quia ignorare non debuit quod jus alienum emit.

 (“Let a purchaser beware, for he ought not to be ignorant

of the nature of the property which he is buying from another party.”)

Oxford Reference

 

Prologue

Let’s start with two questions.

Question #1: Should you have the right to know when you’re being advertised to?

Question #2: Should you have the right to know who is advertising to you?

Both questions lie, so to speak, at the heart of stealth marketing, which takes the form of product placement, custom content, native advertising, brand journalism, your euphemism goes here. They are all, in the end, ads in sheep’s clothing.

The answer to Question #1 has traditionally been yes, with audiences expecting clear distinctions between advertising and editorial content.

But as we know, tradition is generally out of style nowadays. So myriad media publications have lured myriad marketers (and their myriad marketing dollars) with the promise of ads tricked out as something other than advertising.

The deception is the point for stealth marketers: The less apparent the selling is, the less it triggers the average consumer’s natural resistance to being sold. Rule of thumb: the more opaque the sales pitch, the better.

The interests of reputable publishers, by contrast, run counter to those of stealth marketers: The more that readers/listeners/viewers find themselves duped into mistaking advertising for editorial content, the more a publication’s integrity and credibility could be eroded.

That tension was neatly captured by legendary media critic A.J. Liebling, who wrote in the 1960s, “The function of the press in society is to inform, but its role in society is to make money.”

In the 21st century, stealth marketing has come to represent a major source of that money. In 2019, U.S. product placement rang up over $11 billion in spending, while native advertising expenditures in the U.S. approached $53 billion in 2020.

That’s real money for fake content.

As for Question #2, it’s instructive to examine the work of lawyer/lobbyist Rick Berman, who – as CBS’s 60 Minutes reported in 2007 – revels in the nickname “Dr. Evil.”

Berman is in the business of establishing fog-machine front groups to promote corporate interests ranging from the fast food industry to soft drink manufacturers to Big Tobacco to any corporation fighting minimum-wage increases.

Here’s a partial portfolio of Rick Berman’s Potemkin Non-Profits.

The Center for Media and Democracy’s Source Watch characterized Berman’s grift this way.

Berman & Co., a Washington, DC public affairs firm owned by lobbyist Rick Berman, represents the tobacco industry as well as hotels, beer distributors, taverns, and restaurant chains. Berman & Co. has lobbied for companies such as Cracker Barrel, Hooters, International House of Pancakes, Olive GardenOutback SteakhouseRed Lobster, Steak & Ale, TGI Friday’s, Uno’s Restaurants, and Wendy’s.

Berman & Co. operates a network of dozens of front groups, attack-dog web sites, and alleged think tanks that work to counteract minimum wage campaigns, keep wages low for restaurant workers, and to block legislation on food safety, secondhand cigarette smoke, and drunk driving and more. 

In 2013-14, Berman and his Employment Policy Institute “think tank,” have led a national fight against campaigns to raise the minimum wage and to provide paid sick leave for workers with renewed attacks on proponents (including the Center for Media and Democracy, publisher of Sourcewatch), misleading reports, op-eds, TV and radio ads and more.

Source Watch has tons more dirt on Berman if you’re so inclined. You can also review some of Berman’s handiwork at my blogs Sneak Adtack, Campaign Outsider, and It’s Good to Live in a Two-Daily Town.

Also instructive: Berman’s 2009 tango with MSNBC’s Rachel Maddow here and here.

But this has to be the quintessential Rick Berman story.

The roll call of Berman’s front groups featured above came from the website BermanExposed.org, which was dedicated to tracking the corporate gunsel’s endless smoke-screen campaigns.

But somehow, somewhere along the line, Berman co-opted/acquired the BermanExposed URL so that when you go there now, you get this.

To recap: Changing the Debate means not only that Berman is reframing public-policy issues to serve the corporate interests of his clients, but also that he’s turned BermanExposed into BermanSuperimposed.

That’s not even evil. That’s just brilliant.

Then again, let’s step back and play devil’s advocate for a moment.

Take the issue of what Berman’s ads call the Food Police, those government agencies and officials who want to regulate the consumption of trans fats, sugar, salt – anything the public health community deems potentially harmful to the well-being of the average American.

Question #3: Is the role of government regulation regarding individual choices a legitimate issue for debate?

If so, Question #4: How does that debate happen?

Let’s say McDonald’s runs a nationwide advertising campaign that opposes federal restrictions on trans fats. Would the fast-food chain’s argument be taken seriously by the American public, or would it be dismissed as a naked attempt to promote McDonald’s financial interests?

If the issue of government regulation of trans fats is indeed a legitimate subject of debate, wouldn’t the American public be better served if those regulations were opposed by what seemed to be a neutral party – even if, in reality, it wasn’t neutral?

In other words, does Rick Berman’s duplicity actually foster a more worthwhile public debate?

We know: It hurts to say that maybe it does.

But maybe it does.

CODA: The redoubtable Charles Merzbacher of Boston University adds this:

The story of Rick Berman is even darker than you suggest–and considerably more depressing. Berman’s son was the noted rock musician David Berman, the guiding light behind the cult band Silver Jews. David was deeply ashamed of his father’s hateful shysterism, to the point where he eventually withdrew from making music in order to devote himself full-time to debunking and exposing his father’s work. I’m pretty sure David was a guiding force behind the “Berman Exposed” website. In any case, David’s despair over his father’s activities, combined with other emotional and financial problems, led him to commit suicide in 2019. It is therefore entirely possible that Rick Berman’s coopting of the “Berman Exposed” site was a direct or indirect windfall from his son’s untimely death. How do you like them apples?

Wow. Just wow.

 

The Sneak in Review

There has been stealth marketing in American media since the very beginning of American media.

As Juliann Sivulka noted in her book Soap, Sex, and Cigarettes: A Cultural History of American Advertising, the first known ad in America was embedded in the 1704 Boston News-Letter.

It’s also the first example of native advertising – an ad fashioned to look like the editorial content surrounding it.

Sivulka futher notes that the first great American adman was Benjamin Franklin, who founded the Pennsylvania Gazette in 1728. Franklin “created the first known illustrations to appear in an American newspaper” and pioneered the placement of ads on Page One.

Beyond that, in 1741 “Franklin’s General Magazine was the first known American magazine to carry an advertisement – for a ferry service across the Potomac River from Annapolis to Williamsburg.”

Roughly one hundred years later, another illustrious figure in American history also engaged in some breakthrough marketing.

In the run-up to his 1860 presidential campaign, Abraham Lincoln secretly purchased the Illinois Staats-­Anzeiger, an influential German-language newspaper in Springfield, Illinois.

The paper subsequently, and not surprisingly, published editorials in support of – wait for it – Slightly Less Than Honest Abe.

Let’s charitably call that an early example of brand journalism.

• • • • • • •

In 19th century America, patent medicines were soda pop for the sickly.

Patent medicines were also parity products – that is, largely identical – which led them to rely on branding to distinguish one from another. In his book 20 Ads That Shook the World, James B. Twitchell detailed the patent medicine bakeoff.

[Since] the package was almost always a glass bottle, the container really wasn’t important. It was what you put on the label and in the advertising that really moved the stuff off the shelves.

“Bells and whistles “ barely describes the outrageously creative copy and pupil-dilating art of patent-medicine advertising. Some of the most sublime commercial artwork ever produced was lavished on picturing the restorative results of these pick-me-ups.

In the end, though, the problem wasn’t that patent medicine ads were too elaborate. The problem was there were too many. By one estimate, at mid-century patent medicine ads accounted for more than half of the advertising lineage in many papers.

Beyond that, about one-third of U.S. publishers’ revenue came from ads like this one.

Patent medicine pioneer Lydia E. Pinkham, however, had a different approach for her branding. The pride of Lynn, Massachusetts went clean and simple and sympathetic.

Lydia Pinkham became nationally known for her Vegetable Compound tonic thanks to some truly innovative marketing approaches, not to mention the tonic’s 18% alcohol content.

Starting in 1875, Pinkham essentially invented relationship marketing, pitching her Vegetable Compound as the cure for female complaints ranging from cramps to hot flashes to sleeplessness to depression.

“Woman can sympathize with woman” was her slogan, and Lydia (or someone employing her signature) would answer each letter she received from female consumers.

But as Twitchell notes in 20 Ads That Shook the World, the real marketing maven was not Lydia, but her son Dan.

Although his name is rarely acknowledged in the pantheon of advertising genuises, it should be. Here’s some of what he did. Once he paid young women to write on small cards, ‘Try Lydia E. Pinkham’s Vegetable Compound and I know it will cure you, it’s the best thing for Uterine complaints there is. From your cousin, Mary – P.S. You can get it at . . . ‘ He then scattered the cards around cemetaries on the days before Decoration Day.

Exploiting the families of wartime casualties was, of course, entirely reprehensible.

Consequently, it’s not at all surprising that Dan Pinkham also managed to sell the Brooklyn Bridge to unsuspecting women.

That banner [checks notes] never got anywhere near The Great Bridge. Chalk it up to an early example of custom content.

• • • • • • •

There’s plenty of blame to go around for the emergence of product placement, as Alex Walton noted in The Evolution of Product Placement in Film.

Although the term ‘product placement’ seemed to have been coined in the 1980s, the practice actually dates back to before the beginning of motion pictures. There are clear examples of product placement in stage performances and art that predate motion pictures.  

In Edouard Manet’s painting  Un Bar aux Folies Bergère, for example, there is clear portrayal of Bass beer.

Here’s Manet’s Bass relief.

More from Walton:

Charles Dickens’s The Pickwick Papers also could be considered product placement as the name Pickwick comes from a carriage line that appears in the novel.

On the stage, Sarah Bernhardt wore La Diaphane powder and also served as a spokesperson appearing on the brand’s posters.

According to the website William Friese-Greene & Me – created by Peter Domankiewicz, a director and writer for feature films and television – Thomas Edison likely made the first ever video commercial in 1897. (Friese-Greene was a British inventor/photographer and a pioneer in the development of motion pictures.)

Campaign, the leading magazine for the advertising industry, crowns Edison as The First (as do many others) for his groundbreaking foray into the world of sell sell sell for… Admiral Cigarettes!

In it, guys smoke cigarettes – John Bull, Uncle Sam, some other bloke and yet another who, in an early homage to Justin Trudeau, is got up as a Native American – a woman bursts out of box, dressed as an admiral in tights, smokes fags (if you’re from the US you may need to research that phrase), chucks fags around, fags rain down, they unfurl a banner declaring WE ALL SMOKE, they all smoke, everyone’s happy. Brilliant.

That spot is here.

Actually, a year earlier France’s Lumiere Bros., Edison’s main rivals at the time, had engaged in a bromance with Lever Bros. to promote their Sunlight soap brand.

From The Hidden History of Product Placement:

In May 1896 . . . [Cinematograph] operator Alexandre Promio shot a film of two women hand-washing tubs of laundry. Placed prominently in front of the tubs were two cases of Lever Brothers soap, one with the French branding “Sunlight Savon,” the other with the German “Sunlight Seife.”

That spot is here.

In 1903, though, Edison had an even brighter idea.

He wanted to make a silent film called The Great Train Robbery, but to do that, of course, he needed a train. At the time, one of the best known railroad lines was the Delaware, Lackawanna  & Western, which had recently launched a high-profile ad campaign featuring the character Phoebe Snow.

According to this New-York Historical Society piece, “[to] capitalize on Phoebe’s celebrity, the Lackawanna Railroad hired the 23-year-old New Haven, CT, actress Marian E. Arnold-Murray [stage name: Marie Murray] to act as Phoebe and serve as a public ambassador for the train line.”

Edison’s totally brighter idea? He cast Murray as a Dance-Hall Dancer in the film, and got to use the Lackawanna’s trains. Both of Murray’s gigs were mentioned in this obituary from the Gettysburg Times of August 7, 1967.

For his part, Edison would go on to milk product placement like Elsie.

According to The Hidden History of Product Placement, “[Edison] turned product placement into an ongoing business that provided twin benefits of reducing out-of-pocket production expenses while providing promotional services for customers of his industrial businesses – as in, travel films subsidized by transportation companies.”

Nice work if you can get it . . .

• • • • • • •

At the turn of the century there was also a turn of the media – from a print-dominated universe to an electronic era that would project a very different image of the world.

As media theorist Neil Postman noted in his landmark 1984 book Amusing Ourselves to Death, in a culture dominated by print, public discourse tends to be characterized by a coherent, orderly arrangement of facts and ideas.

But the electronic era – starting with the telegraph in the mid-19th century and accelerating thereafter into film, radio, and television – created a world of instantaneous and simultaneous information that, Postman said, was essentially context-free and divorced from any social or political significance.

If the typographic era led people to perceive the world as linear, uniform, sequential, coherent – like the printed page! – the electronic era led people to perceive the world as random, centerless, and chaotic.

As Media Theorist 1.0 Marshall McLuhan (Postman was 2.0) wrote in Understanding Media, the electronic era ended sequence by making things instant. “Instead of asking which came first, the chicken or the egg, it suddenly seemed that a chicken was an egg’s idea for getting more eggs.”

Welcome to the 20th century!

 

This Program Brought To You By . . .

 “The act of a person who steals your screen is no different than the act of a person who steals your watch.”

– Movie Exhibitor Newsletter, 1925

In the early decades of the 20th century, product placement was the commercial soundtrack of the American film industry.

As Alex Walton of Elon University writes, “Will Hays, the head of the Motion Picture Producers and Distributors of America (MPPDA), said at the time  ‘[The motion picture] is the greatest agency for promoting the sales of American-made products throughout the world.’”

Many early product placements were cross promotions in which the films would feature products and the product manufacturers would create advertisements promoting the film.

The New York Times noted the trend of brands getting their products in films in a 1929 article. According to the Times, “Automobile manufacturers graciously offer the free use of high-priced cars to studios. Expensive furnishings for a set are willingly supplied by the makers, and even donated as permanent studio property.”

Perhaps reacting to that system of cinematic gift-with-purchase, then-Secretary of Commerce Herbert Hoover decided to lay down the law about the prospect of advertising on the public airwaves in a February, 1922 speech concerning the nascent radio medium.

This material must be limited to news, to education, and to entertainment and the communication of such commercial matters as are of importance to large groups of the community . . .

It is inconceivable that we should allow so great a possibility for service to be drowned in advertising chatter.

 (To be clear graf goes here)

To be clear, that was not actually a law, but more what you’d call a guideline.

Sure enough, six months later the first radio commercial ran on WEAF in New York – a fifteen-minute spot for apartment homes in Hawthorne Court, at the time a new development in Jackson Heights, Queens. The Queensboro Corporation paid $50 for the airtime.

Hoover was not alone in his opposition to the commercialization of radio. Also in 1922, the trade publication Printer’s Ink editorialized that “[the] family circle is not a public place, and advertising has no business intruding there unless it is invited.”

In fact, early radio broadcasters were so concerned about propriety that announcers were required to wear dinner jackets during evening broadcasts as a sign of respect for the audience, despite the people at home not being able to see them.

Even as the Queensboro Corporation hoovered up three more commercials on WEAF shortly after its first spot, there was no stampede of advertisers to radio in its early years.

According to Juliann Sivulka in Soap, Sex, and Cigarettes, only 20% of radio programs had sponsors by 1927.

What eventually lured advertisers was the development of regular weekly programs such as musical variety shows sponsored by consumer brands and produced by their ad agencies.

Even then, though, advertising was slow-walked into radio, as Sivulka notes.

Most stations permitted only a single mention of the sponsor and the product name during their programs. The agencies, however, artfully circumvented the limitation and managed to insert the sponsor’s name at various intervals. For example, the writer for the Gold Dust washing powder program managed to refer to the sponsor’s name six times in one opening spot.

The radio medium itself also expanded slowly: licensed stations grew from 30 in 1920 to 576 in 1923. By 1929, only 40% of American families owned a radio.

The advertising at that time sold a company’s name rather than a specific product. Sponsors couldn’t even mention prices until 1932.

As James B. Twitchell notes in 20 Ads That Shook the World, “it took about twenty years for radio to be colonized by commercial interests.”

It took far less time, however, for radio to be colonized by one commercial character.

• • • • • • •

Betty Crocker was the daughter Lydia Pinkham never had.

Betty emerged much the same way Lydia did – from letters sent by women seeking advice on how to cope with their everyday problems.

As Susan Marks chronicles in her definitive biography, Finding Betty Crocker: The Secret Life of America’s First Lady of Food, it all started in 1921 when the Washburn Crosby Co. of Minneapolis, which produced Gold Medal flour, held a pin-cushion-giveaway contest that drew 30,000 responses, many of which included questions about baking and recipes.

The company’s ad manager, Samuel Gale, initially had male staffers get answers from the female Gold Medal Home Service staff, but eventually wanted a woman to answer customers.

So he invented Betty Crocker – last name from a retired company director, first name because it sounded cheery.

The 1920s found young women in a challenging position. Many moved from rural to urban areas seeking new opportunities while distancing themselves from older relatives who would normally help them cope with married life and motherhood.

Absent their own mothers and grandmothers, they turned to women’s magazines and marketers, as Marks details.

Early-twentieth-century admakers capitalized on the popularity of the late-nineteenth-century domestic science movement and the turn-of-the-century home economics movement by elevating influential females, such as the renowned home economist Fannie Farmer, to the position of trusted national experts. The push to feminize product presentation made sense, considering women controlled 80 to 85 percent of consumer spending . . .

Upon her debut in 1921, Betty Crocker added her voice to a chorus of female domestic experts – Mary Dale Anthony for S.O.S. scouring pads; Mary Hale Martin for Libby’s [baby food]; and Aunt Sammy (Uncle Sam’s wife) for the U.S. Bureau of Home Economics. These and all “personal advisers” were presented as actual women, but only a few were. The distinction seemed of little consequence.

That distinction totally evaporated with Betty. Starting with her 1924 radio debut, Betty Crocker became far more real than any of her sisters in marketing.

• • • • • • •

This hour – 10:45 every morning – is yours and I am here to be of service to you.

Betty debuted on Minneapolis-St. Paul station WCCO (which Washburn Crosby had purchased in 1924) with two programs: The Betty Crocker Service Program and The Betty Crocker Cooking School of the Air.

She was “of service” to her listeners primarily about food, dishing out do’s and don’ts such as this slightly unsavory one: “If you load a man’s stomach with soggy boiled cabbage, greasy fried potatoes, can you wonder that he wants to start a fight, or go out and commit a crime? We should be grateful that he does nothing worse than display a lot of temper.”

That would be cold comfort to an abused housewife, but why get technical about it.

Betty’s counsel also ran the gamut from “female” concerns to housekeeping, time management, husbands, friends, and relatives.

A year after Betty’s Minneapolis radio debut, Washburn Crosby expanded its broadcasts to twelve cities across the U.S. – New York to Philadelphia to Cleveland to Chicago to St. Louis to Los Angeles.

And so there were a dozen Bettys, all of them reading the same scripts distributed from the company’s “mother kitchen.”

Too many Bettys, as it turned out, threatened to spoil the selling. So in 1927 the dozen Bettys merged into one: Marjorie Child Husted – newly promoted, Marks writes, from a Gold Medal Flour home economist to director of the Home Service Department. She would personify Betty for the next 20 years.

‘You can do it and I can help you’ was Betty’s resolute validation. Betty’s message – that women at home were exactly where they were needed most – was hardly novel, but her delivery was . . .

Betty Crocker won far more notice for her innovative recipes than for her theatrical flair. Yet the performance aspect of her radio shows is often overlooked. Like the most sought-after celebrity, Betty was simultaneously accessible and aloof, appearing to have it all, do it all, and be slightly above it all.

 As Marks concludes, “The commercial motive behind each friendly piece of advice was easy to overlook in the pleasure of Betty’s company.”

• • • • • • •

Betty Crocker didn’t start out to be a stealth marketer; she slowly morphed into one, caterpillar-like.

From the beginning, as Susan Marks writes, Betty was framed as a trusted adviser. “Betty undoubtedly offered realistic and timely advise to women in the 1920s, given their limited options for work outside homemaker, wife and mother.”

But Marks also notes that Washburn Crosby took it one step further, presenting Betty as a real person.

From her very first radio broadcast, the truth was carefully guarded, especially by the actresses who played her. The only admission made on air was that Betty Crocker did not do the recipe testing alone, but rather in the company of her growing Home Service staff. It’s reasonable to speculate that most listeners genuinely believed in Betty Crocker.

Marks adds that Washburn Crosby did not “deliberately set out to deceive customers. Yet [the company] did not officially set the record straight for many years.”

Then again, “set the record straight” is accurate the way Velveeta is cheese – marginally true but not substantially.

As Marks reports, “[I]n 1945, Fortune magazine called Betty Crocker the second most popular woman in America, trailing behind only Eleanor Roosevelt.”

As fond as Fortune seemed to be of Betty, in the glowing profile the publication has no qualms about delving into her quasi-secrets. The magazine publicly “outed” Betty, calling her “purely imaginary” and divulged her net worth: “$1 on the General Mills accounting books.”

But that hardly meant Betty was cooked.

Betty Crocker maintained her popularity – and her marketing profile – for another five decades.

Nowadays Betty Crocker no longer has a face. She survives primarily as a website and a Facebook page. Although Betty’s consumer profile has declined, her cultural cachet has not.

Two recent examples:

This excerpt from Jess McHugh’s book Americanon, which appeared in Literary Hub under the headline How a Single Cookbook Shaped What It Meant to Be an “American Woman.”

Betty Crocker’s Picture Cook Book is the best-selling cookbook in American history, with approximately 75 million copies sold since 1950. Not only did it guide generations of women in the kitchen; it was a cultural force, functioning as a blueprint for what it meant to be a good wife and mother. Cookbooks are one of those banal texts that we might ignore or dismiss, but this one, like so many others‚ tells a story about U.S food and everything that is wrapped up in it: family, power, class, culture, ethnicity, gender—and what it means to be American.

Beyond that, Betty was also apparently a Cold Warrior, as depicted in Tamar Adler’s New York Times piece Betty Crocker’s Absurd, Gorgeous Atomic Age Creations, which celebrates the 1971 Betty Crocker Recipe Card Library – the Rosetta Stone of 20th century Middle America.

As Adler writes:

Rachel Laudan, a food historian and author of the 2013 book ‘‘Cuisine and Empire,’’ thinks that behind the Betty Crocker recipe box lurks the Cold War — that these glossy cards were another theater for the standoff between socialism and capitalism, a version of the message that ‘‘abundance was something to be celebrated.’’ Surely the lush profusions on each card stand in diametric opposition to the Soviet aesthetic of the day, with its homemade loaves of dark bread, its communes and caps and kvass.

Stick that in your shoe, Nikita Khrushchev.

• • • • • • •

In 1950, 9% of American households had a television set. Remarkably, by the end of the decade it was close to 90%. As it grew into a mass medium, television initially adopted the same approach to advertising as radio had: programs sponsored by consumer brands and produced by their ad agencies.

That approach, however, soon proved too costly for the sponsors, so spot commercials became the standard format for advertisers. TV broadcasters – extensions of the NBC, CBS, and ABC radio networks – took over producing the programs, which gave them more control, and more quality control, over their content.

At the same time, Americans evolved from citizens to consumers. During World War II it was considered patriotic to Use it up. Wear it out. Make it do. Or do without.

After the war, it was patriotic to keep up with the Joneses.

Throughout the 1950s, television – and television ads – in many ways taught Americans how to be consumers again after decades of 1) Depression-era deprivation, and 2) wartime rationing.

Beyond the commercials touting branded products, the programs themselves – from I Love Lucy to The Adventures of Ozzie and Harriet to Leave It to Beaver – provided viewers with a picture of what they should aspire to acquire for themselves.

Then again, not every analyst would use the word “taught” to describe advertising’s influence at that time. The 1950s also saw the rise of motivational research in the ad industry, a movement that was highlighted – and denounced – in Vance Packard’s 1957 exposé, The Hidden Persuaders.

In the introduction to the 50th anniversary edition of Packard’s best seller, Mark Crispin Miller writes that from the 1920s to the mid-‘50s, “advertising had been generally conceived as a coercive din, drummed up everywhere to browbeat, addle and/or mesmerize the masses into squandering their hard-earned wages on a lot of glittering junk.”

But Packard changed that with his focus on the motivational researchers (Marshall McLuhan called them “Madison Avenue frog-men of the mind”) who, Packard asserted, were turning advertising manipulation into psychological warfare.

Large-scale efforts are being made, often with impressive success, to channel our unthinking habits, our purchasing decisions, and our thought processes by the use of insights gleaned from psychiatry and the social sciences. Typically these efforts take place beneath our level of awareness, so that the appeals which move us are often, in a sense, “hidden.”

Upon the book’s publication, the New Yorker called Packard’s exposé a “frightening report on how manufacturers, fund-raisers, and politicians are attempting to turn the American mind into a kind of catatonic dough that will buy, give, or vote at their command.”

Funny, I had no idea that dough – catatonic or otherwise – could buy, give, or vote.

Then again, I’m no Vance Packard.

Miller added that “The Hidden Persuaders inadvertently gave rise to a persistent myth about the prevalence of ‘subliminal’ appeals, or ‘implants’: words or images that make us hungry, thirsty, scared or (mostly) horny, even though the naked eye cannot detect them.”

The truth is, motivational research – when it was used, which was intermittently – proved effective enough that subliminal messages would have been superfluous. And so they were largely non-existent.

The advertising machine, as it turned out, ran just fine on regular unleaded.

For the next four decades, the advertising landscape remained largely the same. To be sure, the number of media outlets grew dramatically, while ad clutter grew exponentially.

But advertising and editorial content (or ads and programming) were – like children and matches or Tom Wolfe and a spaghetti dinner – diligently kept apart, separated by what was called the Chinese Wall.

When the 21st century arrived, though, the Chinese Wall turned into the Berlin Wall – torn down and sold off brick by brick.

 

This Product Brought To You By . . .

For most of the 20th century, product placement represented the major form of stealth marketing. By the early 21st century, however, it was only one of a variety of ads in sheep’s clothing that ranged from custom content to brand journalism to native advertising and beyond.

By 2010 TV programs were absolutely larded with product placements – or, for those willing to pony up bigger bucks, product integration – which NBC’s The Office, for one, relentlessly featured.

Representative sample from chief Dunderhead Michael Scott.

I want my old job back. I want my old parking space back. I want a [Chrysler] Sebring.

This is going to be the best Christmas ever. My girlfriend Carol is coming to our party tonight, and I have a little surprise for her. [singing] I’ve got two tickets to paradise! Pack your bags, we’re leaving the day-after-tomorrow! Um, taking her to Sandals, Jamaica, all-inclusive. All-inclusive. You know what that means? Right? Yeah.

What’s my favorite thing about Hooters? I’ll give you two . . . boobs and hot wings!

Chili’s is the new golf course. It’s where business happens. 

Other product placers on The Office included Staples (natch), the video game Call of Duty, and the online virtual world Second Life.

Around the same time, FX’s It’s Always Sunny in Philadelphia was even more shameless at shilling (as you might expect, lots of beer brands and bar snacks).

Product placement also found fertile ground in reality TV programs. Bravo’s Project Runway, for instance, custom-tailored four appearances for Chrysler and five for Hilton Hotels into a single 2010 episode.

Ditto for broadcast network soap operas like Days of Our Lives, where there was always room for Cheerios, Chex Mix, and Midol.

The wave of products paying to pop up on-screen crested in a 2011 documentary produced by Morgan Spurlock, who had previously deep-fried McDonald’s in the 2004 film Super-Size Me.

Here’s what Brooks Barnes wrote in the New York Times about Spurlock’s 2011 film: “‘The Greatest Movie Ever Sold’ . . . is Mr. Spurlock’s humorous attempt to dissect the world of product placement, advertising and marketing by making a film financed entirely by product placement, advertising and marketing.”

Incredibly, Spurlock convinced 15 companies – from JetBlue to Ban deodorant to Pom Wonderful juice – that they should actually pay to put their reputations at risk.

It was all upside for Spurlock, though, as he told Entertainment Weekly,

EW: Obviously by bringing all these corporations into your project, you were risking essentially selling out your own movie.

Spurlock: Yeah, but I’m not selling out — I’m buying in! [laughs]

Paging Mr. Escher. Paging Mr. M.C. Escher.

• • • • • • •

The 21st Century march of stealth marketing, not surprisingly, went well beyond product placement.

Also popular were print publications that brands began producing to replace mainstream media as advertising vehicles.

From Rachel Strugatz at WWD:

Social Media Breeds Edvertorial

Bold color may have been the new black on spring runways, but when it comes to the influx of designers creating branded content on the Web, editorial is the new advertising.

“We’re publishing content in an authentic way, and if it’s increasing our brand awareness, then it could be defined as advertising. It’s a new way of communicating with consumers,” Miki Berardelli, chief marketing officer at Tory Burch, said of the changing definition of advertising. “It’s taking an editorial approach to telling your brand story, and the social-media space just lends itself so beautifully to that combination.

New York Times media critic David Carr noted that luxury brands were essentially looking to reach consumers by eliminating traditional media and creating seamless hybrid marketing publications. Here’s how a Hearst magazine executive described it.

The old line separating church and state is not gone, but is definitely a more blurry one. And brands that are authentic, not shameless or opportunistic, have a chance to create content that people will pay attention to.

Of course, ads in sheep’s clothing are by definition inauthentic and opportunistic.

But why get technical about it.

 

Reality TV Shows Get All Sponsorific

What’s better than product placement, you might ask? Product integration – where your brand is not just sitting on a coffee table, but is actually part of the action.

And in 2012 no media vehicles had more marketing action than the tsunami of reality TV programs that emerged at the time, according to the website Media Dynamics (now apparently defunct).

The top 10 primetime shows for product placement activity on broadcast TV networks were all in the reality genre, according to Nielsen. Measuring 11 months in 2011, Nielsen found that Fox’s American Idol led the list with 577 “occurrences,” followed closely by NBC’s The Biggest Loser with 533. Clearly, reality show producers are more amenable to product placements, compared to their counterparts making serious dramas, sitcoms or newsmagazines.

Helpful graphic:

Number three on the hit list, NBC’s Celebrity Apprentice, was to product integration what plaid was to Bermuda shorts.

From Wayne Friedman’s piece in MediaPost:

One of the original big-ticket branded entertainment-connected TV shows, “Celebrity Apprentice” has announced a new slate of in-show sponsors: food company Kraft, drug retailer Walgreens and confectionary brand M&Ms.

 NBC has also announced some of last season’s — General Motors, Good Sam, and Farouk Hair Systems — will be making a return for the show. Now in its 12th edition, it premieres on Sunday, Feb. 19. Other season sponsors this year include Entertainment.com, Ivanka Trump Collection, O-Cedar and Five Star Fragrance.

That’s more tie-ins than an East Hampton’s marina.

All in a day’s grift, of course, for Donald J. Trump.

 

State of the Cuisinart Marketing

It was as if advertising, politics, and news all got stuffed in a blender and somebody hit the purée button. What poured out was native advertising – marketing material tricked out to look like the editorial content surrounding it.

Native ads first emerged in 2009, and by 2012 they were all the rage in stealth marketing, as MediaPost’s Joe Mandese reported.

The Natives Are Restless: News Publishers Move Line Distinguishing Edit, Ad Content

If there is a red line delineating the church and state of journalism, some big news publishers have just crossed it — introducing a spate of new “native” advertising formats that blur the line between advertising and editorial content in new ways, including brand-produced videos served directly in the news organizations’ video news players. The publishers, which include NBC News and Forbes, are not sheepish, much less apologetic about moving the line more to the advertisers’ side of the ledger, but say it is part of an inexorable — indeed an inevitable — shift merging the “storytelling” of their organic journalism with those of their advertisers.

As Meredith Levien, group publisher and chief revenue officer of Forbes Media, told Mandese, “It’s basically just like editorial content.” The idea, she added, was to make the Forbes BrandVoices video ads “so native” that they would replace actual news coverage as the most popular content.

Talk about saying the quiet part out loud: Forget about journalism’s mission to interest the public in the public interest. Levien was all in on journalism milking the public for interest and dividends.

(Levien joined the New York Times the following year, eventually rising from head of advertising to chief revenue officer to COO to CEO, which explains a lot about the myriad times the Grey Lady would open the kimono following Levien’s arrival at the paper.)

Levien’s NativeSpeak at Forbes was consistent with the cooked-up rationale that stealth marketers routinely used to justify their sleight-of-ads: That consumers want a seamless stream of content uninterrupted by advertising.

Again from Mandese:

[One marketing executive] says he believes the new native ad formats actually are more appropriate and authentic for contemporary news audiences because there has been a generational shift in the way they consume content and the way people communicate in general.

“Especially with the new generation, if it’s in advertising, it’s suspicious,” he says.

In other words, we’re tricking you for your own good.

Some other digital publishers went even further. Around the same time Forbes was flogging BrandVoices, Keith Hagey of the Wall Street Journal reported that “the sharing of sponsored content is the centerpiece of BuzzFeed’s business model. [CEO Jonah] Peretti is so sure about the premise that he has dispensed with traditional banner advertising entirely.”

One notable marketer that jumped on the BuzzFeed brandwagon was Barack Obama’s reelection campaign, as Nieman Journalism Lab’s Justin Ellis noted.

The Obama for America content consist of campaign videos on pages that look similar, if slightly less busy, to most posts on BuzzFeed. One exception is the pages come with more overt labeling, spelling out that it’s “Paid Political Content” for readers. But it’s more or less political ad content adapting to the form, taking the same approach BuzzFeed uses with companies like JetBlue or Virgin Mobile.

Granted, our eyes aren’t what they used to be, but that “Paid Political Content” labeling above the headline is not exactly what we’d call overt. But why get technical about it.

(To be sure graf goes here)

To be sure, transparency was one big tug of war between publishers and native advertisers from the outset, since the effectiveness of native ads is largely dependent on deception: The less it looks like advertising, the less it comes across as commercial propaganda.

Back when native ads first emerged, the conventional wisdom was that consumers had a built-in skepticism about advertising, while assigning greater credibility to editorial content. In a post-Trump era, that distinction is no longer so cut-and-dried.

Regardless, the push and pull between publishers, who want to maintain their editorial integrity, and marketers, who want to maximize their investment, continues to this day.

 

Journalists Get Forced Onto the Dark Side

Of course, somebody had to create all those new native ads, and at certain publications that task fell to the journalists who worked there.

Alternet’s Jonathan Sas captured reporter Jameson Bercow’s experience in this 2013 piece.

“I hate it. I hate doing it… It’s not what I signed up for.” That’s the lament of a former Postmedia reporter assigned all too often to write “custom content.”

Most of us assume that media outlets still go about producing their news the traditional way — a reporter sniffs out a lead or an editor assigns an evolving story or, these days, a columnist storifies a flurry of Twitter activity.

Increasingly, however, stories are put into motion differently. Referred to variously as custom content, custom publishing or directed content, Canada’s major broadsheets and newsmagazines are now speckled with content spun up by marketers and brand sponsors.

Here’s an example Alternet’s Sas provided of the custom content that Berkow was assigned to write for Canada’s The National Post.

Lodging in luxury in an oilsands’ labour camp

CONKLIN, ALBERTA — No career opportunities were available to Melissa Udala in the Okanagan Valley region of British Columbia where she was raised.

So when her fiancé got a job cooking for hungry Statoil Canada Ltd. workers up at the Norwegian company’s Leismer Lodge near the tiny northern Alberta hamlet of Conklin, she decided to tag along, finding a job answering phones at the front desk. A little more than one year later, the 22-year-old is the front desk manager and has no regrets.

“This is a great place,” she said in between responding to requests from the 480 staff the camp houses. “They took care of me and helped me grow with my career. You can’t find that too much anywhere else, where people want to help you.”

The bottom line, according to Alternet’s Sas: “Though the stories were not, to his knowledge, ever looked at or approved by the sponsoring advertisers, Berkow was uncomfortable with having his byline on content he did not believe could be properly considered journalism.”

Worse than that, readers weren’t told explicitly that a marketer – in that case Statoil Canada – had paid for the piece.

Similar editorial shenanigans were underway at Gawker Media, where founder Nick Denton said he had seen the future, and it was “commerce journalism.”

As Yannick LeJacq reported in International Business Times, Denton said in a leaked memo that he expected “at least 10% of the company’s revenue in 2013 to come from e-commerce activity.” The plan was to hire “commerce specialists” at the company’s various publications. Gawker’s job description for those specialists included lots of helpful background info.

What You’ll Do
Your beat is helping readers buy things. You’ll be delivering content about products that . . . readers know, love, or should own. You’ll have both a daily writing assignment and the freedom to pursue your own content ideas. If you’re interested in things like deal forums, coupon codes, giving your friends product advice, and Amazon.com, you’ll use all of those as inspiration to create your own new commerce content product. 

Overall, the job listing added, commerce journalism is “a brand new thing that merges writing and product curation. Most importantly, it adds value to our readers [sic] lives.”

To call that eyewash is an insult to saline solution everywhere. What that grift ultimately “added value to” was less readers’ lives than Gawker’s bottom line.

(To be fair graf goes here)

To be fair, some journalists migrated to the stealth marketing dodge on purpose, as New York Observer reporter Kara Bloomgarden-Smoke chronicled.

Until December, Melissa Lafsky Wall was the editor of Newsweek’s iPad edition, a job she landed on the strength of bylines in The New York Times, Salon, Wired and The Christian Science Monitor, as well as editing stints at the Huffington Post and the Freakonomics blog.

But as Newsweek was laying off staffers leading up to the death of its print edition, Ms. Lafsky Wall decided to go in an altogether new direction: since January, she has been the director of content at HowAboutWe, a startup dating site with a blog about courting, relationships and romance. 

And what kind of content, you might ask, did Ms. Lafsky Wall direct at HowAboutWe? Representative samples include “Millennial Women Rejoice: It’s Our Hookup Culture, Too,” “The Adventures of Dating in Davos,” and “Beware the Rom Com Curse, Says Science.”

That seems like pretty run-of-the-mill marketing, but it’s definitely not journalism. As Ms. Bloomgarden-Smoke noted, “Ms. Lafsky Wall is one of many journalists departing the desert of traditional media for the greener—but also grayer—pastures of branded content.”

A bad year for journalism, owing to layoffs at Condé Nast, Martha Stewart Living, Reuters and Hearst, and buyouts at The New York Times and Time Inc., has been a boon to this emerging field. While writing gigs at magazines and newspapers continue to dry up, there are abundant opportunities to write or consult for blogs owned directly by brands.

Ms. Lafsky Wall was perfectly happy with the tradeoff. “Working in a place that’s growing is amazing. Growth and progress … it’s like, thank God!” she told Ms. Bloomgarden-Smoke. “And having a budget to pay writers is amazing.”

Nice way to make a living, right?

Not so fast, said British transplant Andrew Sullivan, who at the time produced a popular blog called The Daily Dish and who published a blistering post about native ads, with BuzzFeed as his whipping boy.

After noting that “[once] you slip into the advertorial vortex at Buzzfeed, everything that is advertizing appears as non-advertizing,” Sullivan drops the hammer.

Maybe I’m old-fashioned but one core ethical rule I thought we had to follow in journalism was the church-state divide between editorial and advertizing. But as journalism has gotten much more desperate for any kind of revenue and since banner ads have faded, this divide has narrowed and narrowed. The “sponsored content” model is designed to obscure the old line as much as possible (while staying thisclose to the right side of the ethical boundary). It’s more like product placement in a movie – except movies are not journalism.

Sullivan’s conclusion: “I have nothing but admiration for innovation in advertizing and creative revenue-generation online. Without it, journalism will die. But if advertorials become effectively indistinguishable from editorial, aren’t we in danger of destroying the village in order to save it?”

 

The Sneak in Review (2013 Year-End Edition)

Around the close of 2013, stealth marketing was seen as media manna from heaven by advertising agencies, consumer brands, and digital publishers alike.

For ad agencies, it was something innovative they could pitch to clients – at a premium price point.

For brands, it was a new – and potentially more effective – way to reach consumers.

And for publishers, it was a welcome source of revenue that wouldn’t be pirated by the Google/Facebook digital ad duopoly. It also might offset in part the knee-buckling revenue declines publishers had experienced during the past half decade.

Understandably, then, all three were on stealth marketing like Brown on Williamson.

According to one survey, 62% of publishers offered branded content/native advertising and another 16% planned to do so in the following year.

Beyond that, Jack Loechner at MediaPost noted, “41% of brands and 34% of agencies currently use native advertising, with an additional 20% of brands and 12% of agencies planning to begin using it within the year.”

Part of the whole sleight-of-ad game resided in the multiple labels that marketers attached to native advertising, as illustrated in this graph:

Presumably, the more different labels you assign to native advertising, the less prevalent it might seem to be to the media hall monitors. Staying under the radar is, after all, the name of the game.

Even more worrisome was the “Agree That Native Advertising Adds Value for Readers” chart.

To recap: 84% of publishers, 81% of agencies, and 78% of brands believed that tricking consumers was in the interest of consumers.

Most worrisome, though, was the “Backlash to Native Advertising” chart.

If that survey is to be believed, roughly two-thirds of consumers were fine with being deceived by advertisers.

That, my friends, was bound to become a problem sooner rather than later. And, in fact, it did.

 

Wall Street Journal Makes ‘Faustian Pact’ with Native Advertising

It was only a matter of time before national daily newspapers jumped into the stealth marketing pool. That time turned out to be early in 2014, and the jumpiest newspaper turned out to be the Wall Street Journal.

As Advertising Age’s Michael Sebastian reported:

The Wall Street Journal is introducing native advertising to its website less than six months after Editor-in-Chief Gerard Baker described many publishers’ moves in the arena as a “Faustian pact.”

For those unfamiliar with German folklore, that’s a deal with the devil.

Journal executives willingly made that deal, forcing Baker to walk back his comments, as Chris O’Shea reported at MediaBistro’s website FishbowlNY:

“Our readers trust us, and the WSJ Custom Studios team has created clear and thorough labeling guidelines around the advertiser’s content in order to protect that trust,” Baker said. “I am confident that our readers will appreciate what is sponsor-generated content and what is content from our global news staff.”

Readers will appreciate the difference between sponsor-generated content and news content?

Maybe.

But more likely they’ll ignore the native ads. At least that’s what Peter Kafka said in this Re/code piece.

Advertisers love the idea of “native ads” — marketing messages that sort of look like “real” content — because they think that Web surfers who ignore other ads will pay attention to the new format.

This sounds interesting in theory, but less convincing when you actually look at the stuff native advertisers are creating, which often resembles lousy versions of “real” content — stiffly written advertorials that no one except the person who paid for it would ever willingly look at.

And, sure enough, very few people are looking at this stuff. Or, more precisely: People who look at this stuff can’t wait to stop reading it.

Here’s the thing: According to Web traffic analyst Chartbeat, 71% of readers will stick with a news article for more than 15 seconds, but only 24% will last that long for native ad content.

Regardless of results, publishers fell deeper and deeper in love with the revenue generated by native advertising. The Washington Post, for one, decided to try shrinking the gap between news stories and native ads, as Adweek’s Lucia Moses reported.

The Washington Post’s Native Ads Get Editorial Treatment

Even as native ads naysayers argue for clear labeling and design cues so readers don’t confuse them with actual journalism, publishers and advertisers have pushed to make the units look more like editorial.

The latest example comes from The Washington Post. Its native ad program, WP BrandConnect, is adopting the multimedia, longform template that’s been used in the newsroom for features like this one.

More bad news from Adweek’s Moses:

Apparently, the [Washington Post’s] BrandConnect tweaks are just the beginning of what could be a cozier relationship between news and advertising. The Post is offering advertisers the ability to take advantage of its Truth Teller video project, which originally was used to fact-check politicians’ speeches and has since been expanded to trailers of movies based on true stories, like The Wolf of Wall Street and 12 Years a Slave.

It’s also embedding technologists with the sales side to speed up the development of complicated ad units.

Fact checkers plus movie trailers plus tech geeks plus sales guys? The corn, at that point, was totally off the cob.

 

Fallon Gone: The Tonight Show Brings GE to Life

Since its debut 67 years ago, NBC’s The Tonight Show has featured more plugs than Joe Biden’s head. But the 2014 introduction of GE’s Fallonvention segments, replete with the GE logo on everything from lab coats to oversized $5000 checks for young inventors, represented a new low for the late-night fixture.

Here’s an NBC promotional still for the series.

Saya Weissman had the details in this piece for Digiday.

GE takes a deep dive into native advertising

 Last month, Jimmy Fallon had a group of teen inventors come on “The Tonight Show” to show off their gadgets. Anne, 16, showed off her flashlight powered by the heat of the human hand. Jonathan, 13, created something called an “iHead,” which is essentially headgear with your iPhone attached to it via suction cup.

This young-inventors showcase is called “Fallonvention,” or rather “GE’s Fallonvention,” and it will be a reoccurring segment on the late night talk show featuring young inventors and their creations, along with Fallon’s own funny inventions and commentary. This is what branded TV looks like. And it is part of GE’s latest big push into the industry’s buzzed-about ad format: native advertising

According to Linda Boff, GE’s executive director of global brand marketing, “great content can come from a lot of different places, but funnily enough, it seems to be traditional media can get a little more attention when it comes to native.”

Funnily enough?

Not everyone was laughing.

 

Did Native Ads Croak NYT’s Executive Editor?

In the spring of 2014, the favorite parlor game among the media chinstrokerati was What Got Jill Abramson Axed by the New York Times?

Rucjhika Tulshyan at Forbes, for instance, asked if Abramson got the boot because she was too “bossy.”

The New Yorker’s Ken Auletta focused on the stink Abramson raised when she “discovered that her pay and her pension benefits as both executive editor and, before that, as managing editor were considerably less than the pay and pension benefits of Bill Keller, the male editor whom she replaced in both jobs.”

Politico’s Dylan Byers reported that “New York Times publisher Arthur Sulzberger fired executive editor Jill Abramson after concluding that she had misled both him and chief executive Mark Thompson during her effort to hire a new co-managing editor, according to two sources with knowledge of the reason for her termination.”

Perhaps the most intriguing post-mortem, though, came from a piece by MediaPost’s Erik Sass.

Some observers wondered whether Abramson was forced out for disagreeing with the NYT’s implementation of native advertising, a key part of its business strategy as it seeks to replace declining print ad revenues.

In May 2013, Abramson told the Wired Business Conference: “What I worry about is… leaving confusion in readers’ minds about where the content comes from, and purposefully making advertising look like a news story. I think that some of what is being done with native advertising does confuse a little too much.” However, in his remarks to the newsroom Sulzberger was quoted as saying the rupture was “not about any sort of disagreement between the newsroom and the business side.”

Of course Sulzberger would say that. But it’s likely not a coincidence that one year earlier Meredith Levien (she of “native advertising is basically just like editorial content”) had migrated from Forbes to the Times as head of advertising.

According to a MediaPost piece by Karl Greenberg, Levien touted native ads at a digital marketing conference about a week after Abramson had been defenestrated.

Native advertising, [Levien] said, exploits the form, factor, discovery mechanism and production values of the surrounding content, taking the shape of the storytelling around it and aspiring to similar engagement.

That aesthetic will be at the center of the rediscovery of great ads for the digital age — something that she said hasn’t exactly happened. 

In the ensuing years, as we will see, Levien would do her level best to make sure it did exactly happen.

 

Time Inc. CEO: Editors Are Happier Reporting to the Business Side

That was the headline on a blog post in mid-2014 by the estimable media critic Jim Romenesko (sadly – and oddly – his media blog has been replaced by some kitchen website),

Here’s the lede from that 2014 piece:

Last fall, new Time Inc. CEO Joe Ripp told his editors that they’d be reporting to the business side rather than to the editor-in-chief – a move that Ad Age said “sent a ripple of anxiety” through the company’s editorial offices.

Bloomberg TV asked Ripp this morning how editors are dealing with that change. “Frankly, I think they are happier,” he said.

Ripp also said this:

They are more excited about it because no longer are we asking ourselves the question are we violating church and state, whatever that was. We are now asking ourselves the question are we violating the trust with our consumers? We’re never going to do that. But within the framework of that, my editors have much more freedom to think about how I can delight my consumers, how I can work with advertisers, how I can think through the problems.

Editors looking to delight their consumers? Editors looking to work with advertisers? Yeah, they’re livin’ the dream alright.

Time Inc., as it happened, wasn’t the only media company blurring the line between advertising and editorial. Also needing a V.P. of  Optometry around the same time was the outfit running Inside Tucson Business magazine, which issued this manifesto to its editors: “Many companies in our industry have wrongly divided their focus among many customer groups. We do not. Our customer is the advertiser. Readers are our customers’ customer.”

That clearly made Inside Tucson Business a wholly owned subsidiary of its advertisers. Time Inc.’s time to play that same role was still to come.

 

Time Inc. to Its Writers: Be Ad Friendly – Or Else!

The Fall of the House of Luce began in 2014, as Time Inc. started leasing out its editorial side to advertisers. Time Inc.’s chief content officer (read: chief stealth marketer) Norman Pearlstine described his approach to the advertising/editorial relationship in this WWD interview.

I think that the balancing act is that you would like to find appropriate ways to have editorial talent working with [head of corporate advertising Mark Ford] and his team to come up with content solutions for advertisers and, at the same time, you have to be obviously mindful of potential conflicts if you are not careful in how you structure these things. The Time Inc. Content Solutions model is one to follow in that it’s got some very experienced journalists working on those products but they don’t engage in magazines on editorial where they’d be covering the people that they are writing about.

Translation: Time Inc. journalists would have to produce marketing material about whatever they didn’t cover.

Less than a week after Pearlstein’s WWD interview, Gawker’s Hamilton Nolan detailed how the new system worked.

Here you see an internal Time Inc. spreadsheet that was used to rank and evaluate “writer-editors” at SI.com. (Time Inc. provided this document to the Newspaper Guild, which represents some of their employees, and the union provided it to us.)

The evaluations were done as part of the process of deciding who would be laid off. Most interesting is this ranking criteria: “Produces content that [is] beneficial to advertiser relationship.” These editorial employees were all ranked in this way, with their scores ranging from 2 to 10.

Newspaper Guild union rep Anthony Napoli had this to say: “Time Inc. actually laid off Sports Illustrated writers based on the criteria listed on that chart. Writers who may have high assessments for their writing ability, which is their job, were in fact terminated based on the fact the company believed their stories did not ‘produce content that is beneficial to advertiser relationships.'”

A spokesman for Sports Illustrated got back to Gawker with some world-class gobbledygook about the evaluations being conducted “in response to the Guild’s requirement for our rationale for out of seniority layoffs.”

Regardless, the meaning of the evaluations was clear to the magazine’s writers and editors: Time was not on their side.

 

The Grey Lady Shows Some Leg

The New York Times Co. jumped into the stealth marketing pool in 2014 when it introduced T Brand Studios, an in-house shop dedicated to producing “custom content.”

As Nieman Lab’s Joseph Lichterman noted at the time, “since launching earlier this year, [T Brand Studio has] struck deals with 32 different brands – from Netflix to Thomson Reuters – to create ads that cost from $25,000 to more than $200,000 just to create.”

Representative sample: T Brand’s native ad for the second season of Netflix’s Orange Is the New Black, a multimedia presentation that examined the challenges women face in prison.

Upper left at the top of the ad was this:

and upper center was this:

The ad itself:

Over the past three decades, the number of women serving time in American prisons has increased more than eightfold.

Today, some 15,000 are held in federal custody and an additional 100,000 are behind bars in local jails. That sustained growth has researchers, former inmates and prison reform advocates calling for women’s facilities that do more than replicate a system designed for men.

“These are invisible women,” says Dr. Stephanie Covington, a psychologist and co-director of the Center For Gender and Justice, an advocacy group based in La Jolla, Calif. “Every piece of the experience of being in the criminal justice system differs between men and women.”

T Brand Studios claimed that it was “inspired by the journalism and innovation of The New York Times [to craft] stories that help brands make an impact in the world.”

And its Orange Is the New Black ad certainly did that. It featured video interviews with female inmates; charts and statistics; a slideshow of inmate portraits; and text that was rich with research. It got lots of attention and lots of plaudits – even from some journalists.

Not long after that, the Times also went native in its print edition, as Lucia Moses reported at Digiday.

The NY Times runs its first print native ad

The New York Times has been producing increasingly elaborate native ads online, and now it has gone a step further by extending the format to print for the first time.

The ad, for Shell, is set to appear in print and online Wednesday, and it’s a far cry from the advertorials of days past. First, the size: The print component is an eight-page section that’s wrapped around home-delivered copies. (In the case of newsstand copies, the ad wraps the business section.) The top sheet is opaque vellum, for extra effect. The print creative extends the Web version, with infographics that show the urbanization of the world’s population.

The section, titled Cities Energized: The Urban Transition, examined the global growth of megacities and the challenges they presented in terms of sustainability and energy efficiency.

Here’s the vellum overlay and an inside page; the red Shell logo appears at the bottom of every page.

Both in print and online, the Times originally got native advertising mostly right: (pretty) clear labeling, legitimate material, responsible presentation. That was a far cry from some other publications, ranging from BuzzFeed’s blurry lines to The Atlantic’s selling its soul to the Church of Scientology and running blatant propaganda.

Then again, the Grey Lady would generate a few wrinkles of her own as time went on. More on that to come.

 

Magazine Publisher Gets Condé Nasty

In the annals of stealth marketing, 2015 would go down as the Year of the Shanghaied Magazine Editor.

From Condé Nast to Time Inc. to the Hearst magazine chain, editors and reporters were conscripted into producing marketing material in the shape of editorial content.

It all kicked off in January with Condé Nast executives ordering its magazine editors to go native, as the Wall Street Journal’s Steven Perlberg reported.

Write Ads? Condé Nast Staff Is Wary

Allowing Editors to Work With Marketers Would Break Down a Boundary

Condé Nast caused a stir in the media world Monday when it announced plans for a new studio that will allow marketers to work directly with editors at its magazines to create “branded content,” ads designed to blend in with regular articles.

The burning question for media industry observers: Will every one of the company’s magazines have to participate, including those more focused on news, like the New Yorker, Vanity Fair, Wired and GQ?

News organizations generally believe in a wall between editorial operations and the business side of a publication.  

The new program, “23 Stories by Condé Nast,” would seemingly break down that boundary, potentially distorting just what is fact and what is marketing.

The branded content studio was named after the 23 floors Condé Nast had recently taken over at One World Trade Center. Eventually recognizing just how bad that name was, Condé Nast re-branded the branded content studio as CNX, “a new full-service creative agency which leverages the unparalleled influence and editorial expertise of Condé Nast through advertising, brand strategy, casting and experiential capabilities.”

But first there was that question the Journal piece posed about the participation of the news-focused magazines.

Some staffers within Condé Nast believe there is wiggle room under the “23 Stories” initiative. Their understanding is that there is flexibility for certain titles to decide they don’t want to have editors involved in producing content for advertisers. 

The New Yorker, for example, isn’t inclined to make available its editors, the staffers say.

The company, however, says no magazine title is exempt from the new program . . .

Pity the poor New Yorker magazine staffers, who – in addition to the possible hijacking of their newsroom – had been forced to move into the rat-infested Condé Nast headquarters at One World Trade Center. The magazine itself, though, had already moved into the grift-infested world of stealth marketing.

There was, for instance, The New Yorker’s notorious 2005 sellout of an entire edition to the Target retail chain, with cover art that echoed the Target logo tossed in as a bonus.

Target was the only advertiser in the issue, the first time The New Yorker had done that in eight decades of publishing. And it totally missed the mark within the magazine industry, as Steve Hall noted in Adrants.

Magazine Editors Unhappy With ‘The New Yorker’

It seems the American Society of Magazine Editors – which, oddly, sounds like a bunch of old men sitting around in a smoke-filled country club lounge – didn’t take too kindly to the recent stunt The New Yorker pulled with Target – selling all ad pages, exclusively, to the discount giant. The Society requires magazines with one sponsor to include an editorial statement stating the advertiser had no influence over editorial content. The New Yorker did not include such a note. Whether or not lines were crossed here, Target, as always, accomplished a masterstroke of publicity with this move and is likely sitting back laughing at all of those who have raised issue with the stunt.

Eight years later, The New Yorker was all-in on native advertising, as Josh Sternberg reported at Digiday.

The New Yorker Goes Native

In January, when the Atlantic ran sponsored content on behalf of Scientology, the media world went apoplectic. Last month, when the New Yorker began experimenting with sponsored content, no one made a peep. Times have changed.

Like many publishers before it — from the digital kids at Gawker and BuzzFeed to the more traditional types at the Atlantic to Forbes — the New Yorker has begun running content on behalf of brands. But unlike those who set the stage a year or so ago, there has been little fanfare around that fact that one of the most prestigious publications in print has gone native.

According to a New Yorker spokesperson, the magazine’s native advertising initiative is not very different from other large, integrated programs the Condé Nast imprint has run for numerous advertisers over the years.

(To be fair graf goes here)

To be fair, none of those New Yorker ventures into stealth marketing ensnared the magazine’s editorial staffers. But – to be sure – past performance was no guarantee, as the money guys say, of future results.

Back to Steven Perlberg’s WSJ piece.

The inclusion of Condé Nast’s editorial staff is “the thing that really sets their branded-content offering apart,” said Amy Stettler, general manager of global media and agency management at Microsoft Corp., a Condé Nast advertiser that is still weighing whether to sign on to “23 Stories.”

“Our primary editorial mission remains the creation of original, independent and compelling premium content in all of its forms,” Condé Nast said.

That would be Exhibit Umpteen of SneakSpeak at its very best.

• • • • • • •

Hard on the heels of Condé Nast’s editorial hostage-taking, Time Inc. started executing its aforementioned plan to hijack the chain’s newsrooms, as Adele Chapin reported in the now – sadly – defunct Racked.

Time Inc. Editors Must Write Advertorial Content, Too

No more firewall at Time Inc. between business and editorial.

Time Inc. is the latest publishing company to announce that it is now requiring magazine editors to write branded content for advertisers. AdAge reports that editors at 11 Time Inc. magazines include InStyle and Time wrote content for ads for a Google campaign last fall. The print ads ran between September and December, and featured Google-able questions written by editors to go along with magazine articles.

AdAge provides examples of the ad content written by editors: “In a Time magazine article about flags, for instance, the Google ad asked, ‘OK, Google, how many American flags are there on the moon?’ An InStyle story on “The Scandal” collection at clothing store The Limited included the question, ‘OK, Google, who is the person Olivia Pope is based on?'”

Our question to Time, Inc: Granted this isn’t as bad as when Time founder Henry Luce pimped out his magazine empire to Italian fascism in the run-up to World War II.

But it is bad, right?

 

National Magazine Awards (Almost) Get Condé Nasty Over Native Ads

Condé Nast’s feet-first foray into native advertising initially went over like the metric system.

One group that considered the company’s advertising-eats-editorial move totally misguided was the American Society of Magazine Editors, as Erika Adams detailed in the late, lamented Racked.

Condé Nast May Not Be Eligible to Receive National Magazine Awards Anymore

WWD’s Alexandra Steigrad reports that the American Society of Magazine Editors is rethinking its guidelines on native advertising now that Condé Nast and other major publishing houses have publicly confirmed that editors will be writing ad content for their brands. As it stands, ASME’s rule on native advertising states: “Editorial contributors should not participate in the creation of advertising if their work would appear to be an endorsement by the magazine of the advertised product.” In light of recent developments, ASME CEO Sid Holt explained to WWD that the old rule is outdated and it’s being updated to reflect that “the primary role of the editor is to serve the reader.”

WWD’s Steigrad also noted that the group would probably not hold firm: “[One] source said, the new principles will be ‘up for interpretation.’’”

Spoiler alert: ASME folded like origami.

The 2016 Ellie Awards “interpreted” that two Condé Nast publications were perfectly acceptable to be honored.

Design
Honors overall excellence in print magazine design

Winner: Wired

Feature Writing
Honors original, stylish storytelling

Winner: The New Yorker for “The Really Big One,” by Kathryn Schulz, July 20

As they say in The Big Town, I got your editorial integrity right here.

 

The Smokescreen Naming of Native Ads

On the theory that a moving target is hard to hit, the rise of native ads was accompanied by an increase in the variety of labels attached to them.

During the summer of 2015, Ad Age’s Michael Sebastian provided a helpful glossary.

Media Companies Take Pains To Avoid Scarlet ‘A’ For ‘Ad’

Native Ads Go by Many Names

Media executives insist their native ads are always clearly labeled to avoid confusing readers over which articles came purely from editorial staff and which content an advertiser paid to produce and run.

But an analysis of two dozen news and lifestyle sites, social media platforms and popular mobile apps shows that none of the companies that rely on this strategy for ad revenue actually refers to them in a way most recognizable to consumers: advertisement.

One example was this native ad for Revlon that ran in Refinery29.

For the small-type impaired, here’s how the ad is labeled at the top: “Refinery29 + REVLON Present” – a designation almost as opaque as some of Revlon’s facial products.

Other examples from the Ad Age piece include “Sponsor Content” in The Atlantic, “Brand Publisher” in BuzzFeed, “Sponsored” on Instagram, and both “Paid For” and “Posted By” in the New York Times.

None of them can be reasonably described as “prominent.”

Ad Age also published a helpful chart with the labeling practices of 23 publications, none of which use the word “ad” or “advertising.” The operating philosophy seemed to be something like this: If we call it a whole lot of different names, there might not appear to be so much of it.

File under: A native ad by any other name would sell as sweet.

Except they sort of didn’t . . . as Poynter’s Benjamin Mullin reported in the summer of 2015.

Report: One-third of readers disappointed or deceived by sponsored content

About a third of news consumers in both the United States and the United Kingdom feel tricked or let down by sponsored content or native advertising, according to a new report released this evening by the Reuters Institute for the Study of Journalism.

The 2015 Digital News Report also reveals that half of news consumers surveyed grudgingly accept sponsored content on the basis that it helps provide them with free news. But more than a quarter think less highly of the news outlet that publishes native advertising or sponsored content.

Actually, the number in the U.S. who felt tricked was even higher – a whopping 43% were disappointed or felt deceived by stealth marketers.

So how did leading publishers respond? They doubled down.

The Economist Group looked to its native advertising division to make up for its reported 46% decrease in print revenue over the previous three years. And the New York Times aimed to double its branded content revenue from 2014 to 2015, according to Ken Doctor’s Media Notebook at Politico.

The Times has found the big budget sweet spot for its T Brand Studio: between $250,000 and $500,000. It now has completed 70 campaigns for 60 advertisers . . .

The Times did $186 million in overall digital advertising in 2014. Of that . . . we can figure the first year of T Brand Studio contributed about $12-15 million.

T Brand Studio actually took in $14 million in 2014 and – wait for it – $35 million in 2015.

And stealth marketing only grew bigger from there.

 

FTC Tries to Crack Down on Stealth Marketers  (Take One)

Despite the aforementioned 43% of readers who felt disappointed or deceived by sponsored content, the Federal Trade Commission was largely AWOL on the issue until the end of 2015, when it started plucking some low-hanging fruit.

First, the FTC busted a couple of app developers for using “persistent identifiers” to collect kids’ information for targeted advertising. The agency also fielded two complaints about the YouTube Kids app, which ran junk-food videos like this one but claimed they were not ads.

Judge for yourself from this screenshot.

All that was small potatoes, though. As Sydney Ember reported in the New York Times, “the tactic now called native advertising is not new — many radio ads, magazine inserts and infomercials, for example, have long used a similar strategy. But native ads have grown more sophisticated online, and the line between marketing and journalism has blurred.”

What also caught the FTC’s eye was the increased U.S. spending on native ads – from $4.7 billion in 2010 to $7.9 billion in 2015 to a projected $21 billion in 2018. So the federal agency decided to sort of do its job, as Kristi Ellis reported in WWD.

FTC Issues ‘Native Advertising’ Rules and Potential Penalties

While the FTC did not deem the practice of native advertising deceptive,

it essentially put advertisers and publishers on notice.

WASHINGTON — The Federal Trade Commission has officially weighed in on controversial online native advertising for the first time, setting new standards and business guidelines that if not met, could lead to millions of dollars in civil fines, as the line between editorial and advertising has become increasingly blurred in the digital age.

Native advertising has emerged as a big money-maker for media companies in recent years, and everyone from The New York Times, Buzzfeed and Atlantic Media to Vice Media, Condé Nast, Time Inc. and Hearst Corp. is getting in on the action. The creation of content for brands that are labeled as “sponsored” or “promoted” has helped traditional outlets develop new streams of revenue that help to stem declines in print sales.

The FTC’s Native Advertising: A Guide for Businesses noted in its prologue that the agency had issued an Enforcement Policy Statement on Deceptively Formatted Advertisements to explain how truth-in-advertising standards would apply to native ads.  Further, “This Guide for Businesses supplements the Enforcement Policy Statement by offering informal guidance from FTC staff to help companies apply the Policy Statement in day-to-day contexts in digital media.”

(For those of you keeping score at home, three of the four links in the paragraph above take you to the same page, which is truly government bureaucracy at its most, er, bureaucratic.)

Sydney Ember’s Times piece also pointed out that part of the FTC’s guidance dealt with how native ads should be executed and labeled.

The agency states, for instance, that advertisers “should not use terms such as ‘Promoted’ or ‘Promoted Stories,’ which in this context are at best ambiguous and potentially could mislead consumers that advertising content is endorsed by a publisher site.” The F.T.C. also provides guidance on where disclosures should appear. If a native ad appears as a user scrolls down a web page, for example, a disclosure should not appear below the ad.

In other words, you actually do have the right to know when you’re being advertised to.

Beyond that “if a company is found in violation of an enforcement order,” the WWD piece said, “the potential is there for the FTC to levy multimillion-dollar fines.”

Of course, the $21 billion question was: How often would the FTC actually levy those fines?

Hint: That “Take One” in the chapter heading is there for a reason.

 

Economist Group Says ‘Never!’ to Native Ads Two Years After It Started Running Them

Here’s what Ashwin Sridhar, Senior Vice President, Global Head of Economist Digital Products Revenue, said in a June, 2016 interview with the World Association of News Publishers.

We will never do native advertising. Again there are many definitions of native advertising. To me, native advertising is content that comes from advertisers or sponsors that masquerades as content from editorial. We are not going to do that because we don’t think our readers come to us to read a message from our sponsors. They come primarily to read our content and . . . if they come across a compelling sponsor message in the process, which is clearly marked as such, they are receptive to that and they will react to that in whichever way they deem appropriate.

What we are saying is that we will not use native advertising, which is misleading our readers into thinking content from our sponsors is actually content from editorial. That would be brand-damaging and we’re not going to do that.

As far as brand damaging was concerned, the corn was off the cob by then, given that The Economist had already been running native ads for a couple of years at that point, as Robin Hicks reported in this 2014 Mumbrella Asia piece.

The Economist expands native ad offering as FT airs concerns over reader confusion

The Economist is making a bigger play in native advertising and branded content as the famous newspaper looks to increase advertising revenue from print and digital.

The business and politics weekly plans to increase its teams selling native advertising, which was the talk of the World Association of Newspapers conference in Hong Kong last week.

It is also rolling out a new, simplified menu of options for sponsor platforms “based on what we know works for clients”, according to Audra Martin, VP of digital and content strategy.

“We are continuing to expand the promotion capabilities we offer, including native, social, and audience extension as long as we feel it helps our clients amplify their content and serves our audience,” said Martin, who is based in London where the newspaper is headquartered.

In the same piece, it was the Financial Times, 50% owner of The Economist, that said it was rejecting native ads.

“We are concerned about confusing our readers, and we don’t think native advertising will work for us,” Angela Mackay, Asia MD of The Financial Times, told Mumbrella Asia, adding that there was a “thick black line” between advertising and editorial in the FT.

P.S. You can find the three types of native ad formats now offered by The Financial Times here.

 

More Newsrooms Go Native, More Native Advertisers Go Away

By fall of 2016, stealth marketing was fully embedded in U.S. newsrooms, as Folio’s Greg Dool reported.

Majority of Publishers Use Their Own Editorial Staffs to Produce Native Ads

Over two-thirds of magazine publishers leverage their own editorial teams to produce native advertisements, according to a study from FIPP and the Native Advertising Institute.

Of 140 magazine executives surveyed around the world, 68 percent report that their editorial team produces native ads, more than twice as many as the 31 percent who say they use an in-house native advertising studio, and nearly three times as many as the 24 percent who use a separate native ad team to produce sponsored content. Far fewer publishers make use of an external agency partner (12 percent), or an advertising agency (six percent).

Sounds totally nuts graf from the Folio piece:

When asked to name what they considered the biggest threat to native advertising, respondents cited a “lack of seperation [sic] of the editorial and the commercial side” as the number one concern . . .

Wait, what?

That “lack of seperation” is the whole point of native advertising, which is to create marketing material that masquerades as editorial content.

In other words, ads in sheep’s clothing.

Problem was, marketers were having trouble counting those sheep, as Digiday’s Max Willens reported.

Back to our sponsor? Why publishers struggle to renew native advertising

Sponsor content was supposed to be publishers’ ticket to digital sustainability. Turns out most of them are having a hard time getting advertisers to come back for seconds.

Digital ad sales intelligence platform MediaRadar said the average renewal rate for sponsor content this year is 21 percent. Meanwhile, native ad tech company Polar recently described renewal rates as “weak,” with 40 percent of the publishers it surveyed showing renewal rates below 50 percent.

That anemic renewal rate turned out to be a big problem, considering that native ads were supposed to be the salvation of online publishers, as the Digiday piece noted.

BuzzFeed relies on it as its primary source of revenue, and publishers like The Atlantic and The New York Times look at it as a major source, too: The Times is looking to its T Brand Studio to help it generate $800 million in revenue by 2020, while The Atlantic expects to get 75  percent of its ad revenue from native this year.

(Fun fact to know and tell: In 2013 around 15 companies produced native ads. Three years later, 600 did.)

At the heart of the matter was this: Marketers had no idea if native advertising actually produced any return on investment. They were simply fiddling around by guess and by God, hoping it would come out all right somehow in the end, as Sam Spade might say.

Didn’t work out all that well for Brigid O’Shaughnessy either.

 

New York Times Introduces Russian Nesting Ads

In pursuit of their goal to raise digital ad revenue to dizzying heights, New York Times executives had a bright idea: Let’s advertise our online native ads in the Times print edition!

And so in August of 2016, Times readers encountered this print ad for electronics manufacturer Philips.

And what was that ad promoting? This online native ad, which was part of a series on how Philips “makes life better.” It told the story of an engineer/Elvis Presley wannabe who went from his workaday cubicle to a stage in Memphis thanks to health technology developed by Philips.

Russian nesting ads.

A few months later, there was this full-page ad in the print edition of the Times touting “the Ford GT battle at the 24 Hours of Le Mans in 360 virtual-reality.”

That was an ad for this Ford GT native ad on the Times website.

The multimedia native ad promised viewers they would “feel the thrill of racing the 24 Hours of Le Mans in a 360-degree virtual reality experience.”

Supercharged marketing, yes?

Virtual Reality was supposed to be the New Native Advertising – that is to say, the next supposed savior of mainstream news media.

Didn’t quite turn out that way.

As I wrote on the Sneak Adtack blog at the time:

(Virtual) Reality Check:  What will actually save traditional media organizations is establishing that the content they offer is both worthwhile and worth paying for in a world of commodity news. 

Until they do that, they’re just running on fumes.

Two months later the Times Corp. released its blueprint for the future, titled Journalism That Stands Apart. Here’s part of the report’s introduction.

We are, in the simplest terms, a subscription-first business. Our focus on subscribers sets us apart in crucial ways from many other media organizations. We are not trying to maximize clicks and sell low-margin advertising against them. We are not trying to win a pageviews arms race. We believe that the more sound business strategy for The Times is to provide journalism so strong that several million people around the world are willing to pay for it. 

Good to know at least someone was paying attention to the hardtracking staff.

 

Sneak 2.0: The Native Advertisers Are Restless

Given that, as we mentioned earlier, marketers had no idea if native ads actually produced any return on investment, many brands at the end of 2016 decided to herd their ads in sheep’s clothing into greener pastures, as MediaPost’s Joe Mandese reported.

Native Ad Plans Shift From Publishers To Social, Facebook Dominates By Wide Margin

Digital publishers may have embraced “native” formats as a godsend for new advertising revenues, but the majority of ad execs are more keen on using the method on social media outlets vs. conventional content publishers. That’s the top-line finding of a new survey of advertisers and agency executives being released today by Advertiser Perceptions Inc., which suggests native advertising is reaching an inflection point that will soon be dominated primarily by social media.

Helpful graphic.

Mandese summarized it this way: “Currently, ad execs estimate 43% of their native ad budgets are being allocated to conventional publishers, but that is down an average of 25% vs. 2015. Social networks currently account for 39% of the respondents’ native ad budgets, but that is up 14% over 2015.”

Then again, where native ads ran might not have mattered so much, given this Joe Lazauskas piece at NiemanLab about how confusing native ads were to their target markets.

Native ads are still very confusing to many readers, a new survey suggests

Can readers tell the difference between news stories produced by a publisher’s editorial arm and the sometimes slippery — but often lucrative — native advertising that runs on publishers’ sites?

Forty-four percent of people shown a native ad couldn’t correctly identify the company that had paid for it, according to recent findings released by the content marketing firm Contently in partnership with the Tow-Knight Center at CUNY and Radius Global Market Research. Fifty-four percent of survey participants indicated that they had felt deceived by native advertising before. And 77 percent of survey participants didn’t even identify native ads as “advertising” — describing it either as “editorial content” (34 percent!) or a hybrid (43 percent). (Contently has done similar surveys and found similar results: that people misidentify native ads as news articles).

Fifty-four percent felt deceived by native ads? Not so good.

Seventy-seven percent didn’t know they were ads? Excellent!

That’s exactly what native advertisers want – confusion between editorial content and marketing material.

This Contently chart only added to the confusion.

So twice as many people found a “Sponsored” label less confusing than “Advertisement”? Seriously? That’s a total head-scratcher, but good news for the stealth crowd.

Interestingly, the same study found that millennials were the group most trusting of native advertising, with 45 percent indicating they trusted it completely or somewhat.

Assuming, of course, they recognized that it was an ad.

Your head scratch goes here.

 

FTC Tries to Crack Down on Stealth Marketers  (Take Two)

Early in 2016, Adweek’s Marty Swant reported that a significant segment of the stealth-marketing set was thumbing its nose at Federal Trade Commission guidelines.

Publishers Are Largely Not Following the FTC’s Native Ad Guidelines

Popularity of branded content is soaring

If the Federal Trade Commission decided to audit publishers’ native ads today, around 70 percent of websites wouldn’t be compliant with the FTC’s latest guidelines, according to a new report from MediaRadar.

After reviewing thousands of native ads, MediaRadar found only one-third of publishers currently label their native advertising properly to adhere to rules released by the FTC in December.

A mere 12 months later, the FTC sprang into action, as MediaPost’s Wendy Davis reported.

For many years now, the Federal Trade Commission has told companies to present paid endorsements by bloggers, reviewers, Instagram users and other social media influencers as ads.

But the FTC recently went one step further: The agency said this week that it directly contacted around 90 Instagram influencers and reminded them to disclose that their posts are, in fact, paid promotions.

Here’s the FTC press release.

FTC Staff Reminds Influencers and Brands to Clearly Disclose Relationship

Commission aims to improve disclosures in social media endorsements

After reviewing numerous Instagram posts by celebrities, athletes, and other influencers, Federal Trade Commission staff recently sent out more than 90 letters reminding influencers and marketers that influencers should clearly and conspicuously disclose their relationships to brands when promoting or endorsing products through social media.

For those of you keeping score at home, 1) those influencers included celebrities, athletes and other brand marketers with large online followings, and 2) the FTC guidelines included the following.

Keep your disclosures unambiguous.

Make your disclosures hard to miss.

Avoid #HardtoRead #BuriedDisclosures #inStringofHashtags #SkippedByReaders.

Let’s look at some of those influencers, shall we?

This Instagram post from celebrity anti-vaxxer and pro-teeth-whitener Jenny McCarthy did in fact comply with FTC guidelines – albeit barely (note the tiny #ad next to the heart emoji at lower right).

Out of compliance – brazenly – was this Reebok-promoting Instascam (a term we’re looking to trademark) post by Gigi Hadid, which had no #ad or any other disclosure.

Also out of compliance was this Instascam™ post for Fit Tea from Kylie Jenner, who failed to fit any disclosure into it.

A couple of months later, things really started to heat up with this BuzzFeed piece by Katie Notopoulos.

93% Of Top Celebrity Instagram Ads Aren’t Properly Disclosed

According to a new report that looked at how many ads the top 50 Instagram celebrities do, and how many don’t actually say #ad.

Anyone who spends time on Instagram knows that celebrities are doing #ads, and also that there are lots of times a celebrity is clearly doing an ad but isn’t really admitting it, which is kind of shady.

But there’s never been an attempt to actually find out how much #spon [abbreviation for “sponsored”] is out there – and how much of it follows the FTC’s guidelines for disclosing sponsored content. Then in May the marketing firm Mediakix issued a report on how many advertisements each of the top 50 Instagram accounts post per month, and how many of those are FTC compliant. What they found is that 32 of the top 50 celebrities did some sort of sponsored post. And of those posts, 93% don’t meet the FTC’s guidelines.

Two days later, Recode’s Kurt Wagner reported that Instagram wanted influencers to clearly label their paid posts, although the platform “won’t punish offenders who don’t just yet.”

The next day, MediaPost’s Gavin O’Malley reported that Instagram was going even further.

Instagram Boosts Transparency Of Sponsored Posts With Required ‘Paid Partnership’ Tag

Instagram is easily one of the best tech acquisitions of the past five years. In exchange for a billion bucks, Facebook got a mostly mobile network that won’t stop growing, while continuing to beat out the hottest upstarts for ad dollars.

Yet as its star has risen, Instagram has become a hotbed of shady marketing tactics, and influencers who specialize in blurring the line between their personal and paid-for product preferences.

The problem is so bad that the Federal Trade Commission recently urged 90 or so Instagram influencers to step up their transparency game.

Taking the matter seriously, Instagram will now require influencers to accompany sponsored posts and stories with a “Paid partnership with” tag.

So it’s all good, yeah?

Spoiler alert: Two years later, the FTC would do it all over again. With the same 90 influencers.

FTC = Failing To Compel.

 

The Grey Lady Gets Hitched Multiple, Well, Times

By the middle of 2017, the New York Times Corp. was way more than a news organization.

It was also the Times Journeys travel agency, the Times Store retail outlet, and New York Times Conferences, which brought together the international chinstrokerati “to deepen understanding of vital topics, advance innovative solutions to major challenges and provide new opportunities for businesses.”

Sounds like it was all kind of vital, yeah?

Until, that is, former Times investigative reporter Jeff Gerth filed this Columbia Journalism Review takeout of the news and advertising pas de deux at the Times.

In the digital age, The New York Times treads an increasingly slippery path between news and advertising

The April 2 [2017] edition of the Sunday New York Times, where the paper features its best journalism, included a six-page special section, “Women Today,” pegged to a summit in Manhattan a few days later. 

The featured piece, on the state of the women’s movement, was by Tina Brown, the well-known journalist who founded the summit. In addition, eight women participating in the conference offered brief first-person accounts, and other articles appeared on topics that ranged from campus feminism to abortion.

What wasn’t in any of the stories was the fact that the Times itself owned a minority stake in the conference. Although the paper’s own standards call for transparency in this area, the section didn’t disclose the paper’s financial interest.

Gerth’s piece reported that there were other shenadigans going on at the Times as well.

Exhibit A: “[T]he newsroom and the company’s marketing department now work together in an effort to generate new sources of revenue. The editor of these sections meets once a week with the advertising department to discuss possible projects, while the advertising studio of the Times acts as a matchmaker between reporters and sponsors.”

Gerth noted that the Times had decided that enforcing the newsroom/business divide “was archaic in a digital age  . . . [but] the advertising arm of the company should remain ‘walled off’ from the newsroom.’“

Except it wasn’t, Gerth wrote.

Today, the paper is actively ignoring some of those recommendations, amid increasing signs that one of the last remaining firewalls in journalism is crumbling.

Dean Baquet, who has been executive editor of the paper since May 2014, says flatly that the traditional news-advertising divide has become a luxury the Times can no longer afford.

As compelling as Gerth’s takeout might have been, it was hardly exhaustive. One week later, the Washington Post’s media critic Paul Farhi filed this piece.

The New York Times will fly you around the world for $135,000. Is that a problem?

It’s the trip of a lifetime — around the world in 26 days, with stops in nine countries. Just 50 people will travel on this guided tour next year via a private Boeing 757 to places like Marrakesh, Easter Island and Reykjavik, Iceland.

The price: $135,000 per person.

And that’s not all. Those who make the journey will be accompanied on various legs by journalists from the New York Times. The newspaper is organizing and promoting the package, which it calls “Around the World by Private Jet: Cultures in Transformation.” Among those scheduled to join the traveling party are Washington bureau chief Elisabeth Bumiller, op-ed columnist Nicholas Kristof and Publisher Arthur O. Sulzberger Jr.

Here’s the question about that super-luxe journey, which Farhi said could gross as much as $6.7 million: “Is the Times effectively selling its journalists to private interests? Could, for example, corporate lobbyists or political operatives sign on and seek to influence the Times’s coverage?”

(To be sure graf goes here)

To be sure, Farhi acknowledged the Post’s own checkered past in the access-mongering racket.

In 2009, The Washington Post aborted an effort to produce “salons,” or small private dinners that would bring together the newspaper’s top editors and publisher with government officials and industry lobbyists. The off-the-record dinners were to be sponsored by individuals or corporations willing to pay anywhere from $25,000 to $250,000.

Media reports about The Post’s plans triggered a public outcry. Critics said the paper was violating its own principles by peddling its journalists to vested interests and cutting its readers out of the dinner party. The acrimony prompted the paper to back away from the idea before it was ever implemented.

Back at Times Journeys, those who found the Trip of a Lifetime too rich for their blood could always spring for a 15-day cruise around Scandinavia with Op-It Girl Maureen Dowd (from $5,129 to $16,489 per person) or a 13-day cruise around Southeast Asia aboard a mega-yacht with business columnist Gretchen Morgenson (starting at $10,790 per person).

Defenders of the Times pointed out that the Post’s “salons” were about powerful people – lobbyists, corporate executives, etc. – getting access to journalists around public policy issues, with the special bonus of being off the record. Times Journeys, on the other hand, “seem focused on the reader.”

Of course that would require readers capable of forking over five or six figures to rub elbows with a favorite journalist. Not exactly your newsstand crowd, yeah?

Meanwhile, over the following year there was even more erosion in the “traditional news-advertising divide” that Times executive editor Dean Baquet had declared unaffordable.

The Wall Street Journal’s Alexandra Bruell provided details in this profile of Times COO Meredith Kopit Levien, who, as you might recall, said that native ads were “just like editorial content” when she was a bigwig at Forbes Media several years earlier.

The Woman Behind the New York Times’ High-Risk, High-Reward Business Strategy

Meredith Kopit Levien uses nontraditional ad deals amid challenging times in publishing

At the annual advertising festival on the French Riviera two summers ago, top New York Times Co. executive Meredith Kopit Levien sipped rosé with marketing executives from Samsung Electronics Co.

She brought a high-profile guest: Times columnist Maureen Dowd. At Samsung’s virtual-reality installation, the group took turns trying on the latest goggles to immerse themselves in an interactive theater experience. A formal ad sales pitch soon followed from Ms. Levien’s team. 

Months later, the companies sealed a deal: the $14 million, 15-month commitment included Samsung “360” cameras distributed to hundreds of Times reporters, as well as heaps of ad space. The resulting 360 videos got prominent placement, some on the home page, and they carried a credit for Samsung.

That deal led to full-page Samsung “360” ads like this one in the Times print edition.

In fact, every angle is what the Times was then playing, “shifting away from one-off ad placements of the low-six-figure variety, in favor of more elaborate and lucrative deals that resemble corporate partnerships,” the WSJ’s Buell noted.

Another example of that shift was this full-page Times ad promoting the opportunity to play footsie with the paper’s DealBook columnist Andrew Ross Sorkin.

At the bottom of the ad, for those of you keeping score at home, were two Premier Sponsors and one Supporting Sponsor who, presumably, got front-row seats.

Not to worry, though, Times executive editor Dean Baquet told the Journal.

[Baquet] said that nothing has changed with regard to the advertising division’s relations with the editorial operation, which has always made its own decisions about coverage.

The difference today, he said, is that questions about the appropriate line between business and editorial come up more often. “In the print era, you created something. It worked or didn’t work,” he said. “Now, we’re in an era where those conversations happen more frequently and we have to move faster.”

Baquet conceded that the Samsung 360 deal “caused controversy in the newsroom, and I get that.” He added that he didn’t force anyone to create stories with Samsung devices and “some found it really cool.”

Which was the verbal equivalent of treading water.

(To be sure graf goes here)

To be sure, at the time there was no question that 1) the old newspaper revenue model was broken, and 2) the Times had done a better job than most in adjusting to the new media reality, as this WSJ graphic of NYT revenues indicated.

Then again, the Journal piece also noted that the chief marketing officer of Principal Financial Group got to sit in on a Times editorial meeting to see “how the sausage is made,” which didn’t seem quite kosher.

Because you gotta wonder whether the Grey Lady really needed to open its meatpacking plant quite that much.

 

Pepsi Puts Kyrie Irving Ad and Movie Into the Same Can

In 2018, Boston Celtics star Kyrie Irving was Pepsi’s choice of a new generation of spokescelebrity.

From the jump, New York Times culture reporter Sopan Deb was on the story like Kevin Durant on LeBron James, starting with this piece about the soft drink maker’s adverfilm mash-up.

‘Uncle Drew’: Branding Vehicle or Feature Film? Yes

At first glance, the movie looks like another inoffensive summer road-trip comedy. In the trailer, there are stars like Nick Kroll and Tiffany Haddish ping-ponging punch lines with Lil Rel Howery. There’s a sense of escapism along with a healthy dose of slapstick.

“Uncle Drew” may be all of that. It is also the continuation of a corporate marketing campaign for a soda company.

An unusual integration of branded content and film, the movie is built around the N.B.A. star Kyrie Irving and is based entirely on a series of Pepsi commercials that went viral beginning in 2012. A heavily made-up Mr. Irving plays Uncle Drew, a septuagenarian driven to show up younger basketball players on the playground. He sets out to reunite with his teammates from decades ago for one more run at the Rucker Park tournament in Harlem

The question Deb asked was this: Did anyone give a damn that Irving’s Pepsi-funded hodgepodge was an ad in sheep’s clothing?

“Moviegoers might not realize or care that they are watching what is essentially a Pepsi commercial when they turn out for the June 29 release,” Deb wrote. “Academics, meanwhile, believe ‘Uncle Drew’ is the first feature film of its kind, taking product placement one step further in a new avenue for branding and signaling the film industry’s willingness to — ahem — play ball.”

A larger question emerged from Deb’s follow-up piece on Uncle Drew.

Kyrie Irving Doesn’t Know if the Earth Is Round or Flat. He Does Want to Discuss It.

Kyrie Irving, the point guard for the Boston Celtics, is a dazzling basketball player, one of the best in the world. On this, there is very little debate — and certainly not from me, a lifelong Celtics fan. His ability to creatively dribble the basketball is so singular that The Boston Globe found last year that video game makers had trouble duplicating it.     

He can handle the ball, but can he act? Mr. Irving is about to have a very different skill tested for a mass audience: He is the star of the coming feature film and branding vehicle, “Uncle Drew,” based on a series of viral commercials that Pepsi developed in 2012 and that Mr. Irving wrote and directed. 

But the best part of Deb’s piece is this: “Mr. Irving, a West Orange, N.J., native, is among the most popular basketball players in the world, and he has one of the best-selling basketball jerseys in the N.B.A. With that popularity has come controversy: He has questioned several times whether the Earth is round, and in an interview on Friday with his most in-depth comments to date on the subject, he said that it was still worth debating.”

Let’s go to @SopanDeb for the kicker.

You gotta love “openly admit” paired with “constitutionally round.”

Priceless.

And ripe with possibilities.

Look for the inevitable sequel – “Uncle Drew: Flat Earth, Round Ball” – coming soon to a theater near you.

Pepsi funding optional.

 

Politicians Set Up Faux News Sites To Whack Opponents

Call it agitprop in sheep’s clothing.

In the opening weeks of 2018, Politico’s David Siders reported on a new media trend: partisan political propaganda masquerading as news.

Devin Nunes creates his own alternative news site

Embattled California congressman finds a way to bypass the mainstream media.

LOS ANGELES — House Intelligence Committee Chairman Devin Nunes, a relentless critic of the media, has found a way around the often unflattering coverage of his role in the Trump-Russia investigation — by operating his own partisan news outlet.

Resembling a local, conservative news site, “The California Republican” is classified on Facebook as a “media/news company” and claims to deliver “the best of US, California, and Central Valley news, sports, and analysis.”

But the website is paid for by Nunes’ campaign committee, according to small print at the bottom of the site. 

That wasn’t the only faux news outlet created by the Grand Old Pranksters. A few months earlier the Republican Governors Association had launched The Free Telegraph, which contained no disclosure about any GOP affiliation on its home page and continues to crank out pieces like this one in 2021 whacking then-Virginia Democratic gubernatorial candidate Terry McAuliffe.

Nunes’s California Republican site, thankfully, is now defunct.  But the faux news grift lives on elsewhere, largely enabled by the parallel information universes that have emerged on opposite ends of the ideological spectrum. It’s also a function of confirmation bias – people go to the Internet not to get information, but to get validation.

With faux news sites, however, all they get is taken.

 

Student ‘Social Influencers’ Earn an F in Disclosure

By the latter part of 2018, college students had flocked to a new extracurricular activity: convincing their peers through social media to “heart” one thing or another, as Claire Ballentine detailed in the New York Times.

The Hot College Gig: Online Brand Promoter

 

Noah Lamfers, a senior at the University of Northern Iowa, had never tried a 5-Hour Energy drink. But he still signed up to promote the brand online, getting paid to post images of himself and bottles of the product on his personal Facebook, Instagram and Snapchat accounts. He tagged each one with #5houruintern.

Elizabeth Gabriel, a recent graduate of the University of Texas, posted a photo on Instagram of herself relaxing in her last year with a glass of wine and gazing at the latest Samsung tablet. It was one of 12 similar photos she posted for AT&T over 12 weeks. Her payment: a Samsung Galaxy smart watch and an Apple TV.

Alana Clark, a 21-year-old senior at Virginia Tech, is one of more than 200 college students across the country using their Instagram accounts to promote Victoria’s Secret Pink sportswear and undergarments. She also hands out free underwear on the quad.

Welcome to the world of undercover undergrad marketing, which all sounds like good, clean brand fun on the surface – and legit to boot, as the Times piece gets around to suggesting in its 26th paragraph.

Under Federal Trade Commission rules, people using their personal social media accounts to advertise products are supposed to disclose on their accounts the brands they represent. For instance, Ms. Gabriel tags AT&T in her posts while also including the hashtags #sponsored, #ad and #att.

Except . . .

Check out the other Instagram links in the Times piece, and you’ll find very few of them comply with FTC guidelines.

Random sample (none of which disclose that they are advertising).

Empirical data on disclosure rates among those social influencers was hard to find, but FTC guideline compliance was probably equivalent to New York Yankees catcher Gary Sanchez’s 2018 batting average (.186, for those of you keeping score at home).

That’s because those FTC guidelines, as we have previously noted, went over like the metric system.

Also no surprise: The idea that the federal government could regulate stealth marketing on social media was always an absolute fantasy.

See next chapter for further details.

 

The FTC Tries to Crack Down on Stealth Marketers (Take Three)

So, to recap:

By mid-2017 it was clear that social media sites were mother’s milk to stealth marketers.

As Gavin O’Malley wrote on MediaPost, “as its star has risen, Instagram has become a hotbed of shady marketing tactics, and influencers who specialize in blurring the line between their personal and paid-for product preferences.”

Subsequently, the Federal Trade Commission busted about 90 Instagram influencers and told them to disclose that their posts are essentially ads in Insta clothing.

The unavoidable conclusion was that Instagram represented a viper’s nest of marketing scams. According to Recode’s Kurt Wagner, “a [2017] study from marketing firm Mediakix found that 93 percent of sponsored posts aren’t clearly disclosed, which means they aren’t labeled clearly enough for users to understand that they’re looking at an ad.”

Instagram asked influencers to use a “paid partnership” tag on posts that were brand funded, but the photo-sharing platform didn’t back that up with much enforcement muscle.

That was 2017. Two years later, with the online advertising market on Instagram approaching $2.5 billion a year, the FTC totally lost patience, as Wendy Davis reported at Digital News Daily.

FTC Tells Influencers To Disclose Paid Endorsements — Again

The Federal Trade Commission is reminding online influencers to clearly disclose any connections between themselves and the brands they promote on social media.

“If a brand gives you free or discounted products or other perks and then you mention one of its products, make a disclosure even if you weren’t asked to mention that product,” the FTC advises in the new guide, “Disclosures 101 for Social Media Influencers,” released Tuesday.

The eight-page document mainly summarizes prior agency guidance, including recommendations that influencers disclose financial relationships with brands, as well as any employment, personal, or family relationship.

In other words, what we said two years ago, guys.

As one legal observer noted at the time, “[The regulators] really, really want to get the influencers to comply,” adding that the FTC was likely “still seeing enough lack of compliance, and influencers shrugging their shoulders that they don’t care.”

Guess what – two more years later, the Instascammers still don’t care.

 

Epilogue: That Well Has No Bottom

Most of the stealth marketing gambits that this blog has examined are still in use – some in very similar forms, others even sneakier.

Magazine editors and reporters, for example, are still being shanghaied to produce advertising content tricked out like editorial. But now there are pockets of resistance. In a piece for New York magazine’s The Cut, Emilia Petrarca chronicled the current Revolt of the Fashion Magazine Editors.

“Once upon a time, editors-in-chief of glossy magazines would only vacate their posts if they were fired, died, or retired,” wrote Chantal Fernandez in The Business of Fashion in a piece about the magazine-to-tech “brain drain.” “But today, editors often see their spot at the top of the masthead as just another stepping stone.” What awaits them in the world of FAANG and IPOs isn’t just a fatter paycheck . . . For editors who have made their careers spotting the hottest new trend, tech also offers them the chance to feel like they have arrived at the beginning of something rather than a dead end (even if they are ten years late).

Petrarca’s piece details numerous transitions from tastemaker to techmeister, one of which involves Allure magazine’s Rajni Jacques.

By 2019, digitally savvy editors . . . occupied top positions at fashion magazines. But the industry had entered a period of austerity, and the life of an editor-in-chief was no longer flush with leisurely power lunches and bloated photo-shoot budgets the way it once was. Instead, those in senior roles were tasked with bailing out the ship while steering it. As the fashion director at Allure, Jacques found herself not only overseeing print, digital, and video fashion stories but producing branded content: “Budgets were getting cut, and it was like, ‘Hey, can you do this job, too?’?” In April, Jacques took a job at Snap Inc.

Not exactly business as usual in Magazine World.

Meanwhile, in the faux news dodge, it remains funny business as usual, according to this June 2021 piece by the Washington Post’s Elahe Izadi.

The new journalism — and the PR firms behind it

At first glance, Checks and Balances Project looks like a traditional if scrappy news site — an “investigative watchdog blog,” as it bills itself, filled with serious stories scrutinizing corporate activities and government officials. It employs an editor who used to work at USA Today. For more than a decade, its investigations of powerful interests have been picked up by local and national news outlets.

Yet a closer look suggests the site is not always the independent crusader it appears to be. When it investigated the hotel industry, it was after it had received a grant from Airbnb. A high-profile investigation into Arizona utility regulators came after Checks and Balances received money from a solar power company, the company disclosed in 2015.

 Now Checks and Balances is investigating a massive hospital system in Virginia named Sentara, publishing regular stories and asking patients and employees to send tips that might reveal how the nonprofit hospital “piled up $6 billion in liquid assets,” among other issues.

Here’s the kicker: “These stories started appearing the same month that a medical school in a complex dispute with Sentara hired a public relations firm that happens to share a founder and financial ties with Checks and Balances.”

Not surprisingly, Scott Peterson, the executive director of Checks and Balances, told the Post that “its funding sources do not influence the course of its investigations.“

Uh-huh.

The Post piece cites numerous other examples of PR-fueled faux news outlets, one of which is Metric Media, “a national network of 1,300 sites that have the look and feel of local news outfits. They cover city councils and schools under innocuous-sounding banners such as “Illinois Valley Times’ and the ‘Lansing Sun.’”

The piece also points to a 2020 New York Times investigation that identified the stories as “essentially propaganda” aimed at supporting local GOP candidates.

Those sorts of shenanigans also occur on a global level, as New York Times international reporter Max Fisher detailed in mid-2021.

Disinformation for Hire, a Shadow Industry, Is Quietly Booming

Back-alley firms meddle in elections and promote falsehoods on behalf of clients who can claim deniability, escalating our era of unreality.

In May, several French and German social media influencers received a strange proposal.

A London-based public relations agency wanted to pay them to promote messages on behalf of a client. A polished three-page document detailed what to say and on which platforms to say it.

But it asked the influencers to push not beauty products or vacation packages, as is typical, but falsehoods tarring Pfizer-BioNTech’s Covid-19 vaccine. Stranger still, the agency, Fazze, claimed a London address where there is no evidence any such company exists. 

Some recipients posted screenshots of the offer. Exposed, Fazze scrubbed its social media accounts. That same week, Brazilian and Indian influencers posted videos echoing Fazze’s script to hundreds of thousands of viewers.

The scheme appears to be part of a secretive industry that security analysts and American officials say is exploding in scale: disinformation for hire.

Around the same time, The Intercept’s Lee Fang reported that public relations consultants were ghostwriting opinion columns targeting Arizona Senators Kyrsten Sinema and Mark Kelly over “civil litigation reform legislation designed to prevent Americans from being forced into binding arbitration.”

The catch? The consultants couldn’t find local Arizona residents to author the columns. Instead, they are offering as much as $2,000 to help identify “normal, everyday” people willing to sign their names to prewritten arguments.

In her Washington Post piece, Elahe Izadi noted that “[the] nation’s newspapers have shed half their workforce since 2008, and more than a quarter closed altogether during a similar period. Meanwhile, the public relations industry has been booming. PR specialists now outnumber journalists more than 5 to 1, according to 2019 Bureau of Labor Statistics data. And the relationship between PR and news has grown hazier.”

That’s unbelievably sad.

Even sadder, stealth marketing undeniably works.

Saddest of all, most consumers don’t seem to care that they’re being conned day in and day out.

So the ads in sheep’s clothing will keep on coming, sneak after sneak after sneak after sneak . . .

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John R. Carroll is media analyst for NPR's Here & Now and senior news analyst for WBUR in Boston. He also writes at Campaign Outsider and It's Good to Live in a Two-Daily Town.
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